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Remote

Agile Product Portfolio Manager

Avaya
United States
Aug 15, 2025
About Avaya

Avaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Job Description

Join our dynamic team as an Agile Product Portfolio Manager and help shape the future of our product operations. This role is ideal for a strategic thinker who thrives in fast-paced environments and is passionate about driving operational excellence across agile product development.

What You'll Do

Strategic Portfolio Operations Leadership

  • Collaborate with Product Management and Engineering to streamline intake and prioritization of strategic initiatives.
  • Lead the implementation of tools, design of processes, and delivery of training to ensure transparency and consistency across the portfolio.
  • Enable data-driven decision-making by supporting benefit quantification, feature sequencing, and prioritization.

Agile Excellence

  • Spearhead cross-functional efforts to build scalable, agile-friendly operational processes.
  • Facilitate core product operations rituals such as roadmap planning, backlog grooming, prioritization workshops, and feature refinement sessions.
  • Champion continuous improvement by empowering scrum teams to identify and eliminate inefficiencies.

Analytics & Reporting

  • Own reporting and analytics for Product Management, including Voice of Customer (VOC), operational KPIs, and delivery metrics using platforms like Productboard.
  • Serve as the go-to partner for cross-functional analytics, delivering actionable insights that inform strategic decisions.
  • Monitor performance trends, uncover bottlenecks, and recommend improvements.
  • Leverage AI tools to evaluate and enhance product requirements and feature quality.

What You Bring

  • 5+ years of experience in product operations, product management, or similar roles within tech or software organizations.
  • Proficiency with product management tools (e.g., Productboard, Jira, Confluence).
  • Strong grasp of Agile methodologies and hands-on experience facilitating agile practices.
  • Scrum Master experience is a plus.
  • Background in SaaS, CCaaS, or enterprise software environments is preferred.

Compensation & Benefits

  • Salary Range:$111,000 - $154,000 annually
  • Bonus:Performance-based annual bonus
  • Benefits:Comprehensive package including health, wellness, and professional development support

Actual compensation will be based on experience, skills, and location. Bonus eligibility is tied to both individual and company performance.

Experience
5+ Years of Experience
Education
Bachelor degree or equivalent experience
Preferred Certifications
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).
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