Manager

Job Title:Manager

Location:System Business Office

Department Name:IT&S Data Center Operations

Req #:0000203753

Status:Salaried

Shift:Day

Pay Range: $120,000.00 - $170,000.00, Annual

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The Compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience,

Job Summary

The Operations Manager is responsible for computer operations within the RWJBH data centers.

Responsible for the day-to-day assignments of staff and the follow-up of their work performance.

Manages the daily activities to resolve problems and change management issues.

Maintains shift schedules, prepares metrics to evaluate system performance, and works with IT groups and users to ensure that service objectives are met.

• Attend and participate in weekly team meetings.
• Provide availability for after-hours support.
• Submit operations team timesheets on a biweekly basis.
• Coordinate operational, administrative, and project activities for operations.
• Perform routine checkpoints for operations data quality.
• Ensure the effective use of data center tools.
• Responsible for facilities management.
• Ensure all preventive maintenance is done on a scheduled basis, and that any issues are reported, managed, and remediated.
• Responsible for maintaining the BMS systems located at several sites.
• Ensure regular preventive maintenance is performed.
• Quarterly review of data center access.
• Complete change control requests and related documentation for data center maintenance, generator tests etc.
• Responsible for offsite tape storage.
• Work with operations team to review and refine operational/administrative procedures, as necessary.
• Responsible for interviewing and recommending potential hires.
• Ensure Morning Reports are distributed daily and follow up with staff and customers, when applicable.
• Review System Downtime Schedules/Reports monthly, work with service support teams as applicable, and publish findings monthly.
• Review applicable documentation for area of administration to create, maintain and post in the Operations Team Share.
• Ensure applicable Service Levels are met or exceeded for our clients.
• On behalf of Operations, ensure that the change control process and production acceptance criteria are being followed by all team members.
• Obtain budget quotes as needed and provide to Director.
• Process and follow up on FARs for all data center related items.
• Maintain and update inventory documentation for data center-related items.
• Seek out ways to improve the quality of operations services and make recommendations to management.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
.and more!
Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
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Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy