Strategy & Operations Leader

The Services & Logistics (S&L) organization in Supply Chain Operations is at the heart of the customer experience. We are responsible for servicing and delivering what our customers need, when they need it, so they can build successful businesses and keep it all up and running. We have an all-in, all-inclusive culture where our #1 asset is our people. We love where we work!

We are looking for an experienced Strategy & Operations Leader responsible for driving strategic planning, operational excellence, and program and portfolio management across Services & Logistics. This leader will play a key role as a trusted advisor to S&L leadership, ensuring alignment between strategy and execution, spearheading initiatives to achieve business objectives and deliver measurable impact on our priorities.

This position is ideal for a forward-thinking leader with strong problem-solving skills, a collaborative mentality, and the ability to inspire teams to deliver exceptional results.

Responsibilities

• Planning and Execution: Collaborate with VP and senior leadership to define and refine the organization's vision, goals, and strategic priorities. Develop and communicate actionable targets to translate strategy into measurable results. Spearhead and lead executive discussions, layout vision for norms and implement for the organization.
• Operational Excellence: Design, implement, and optimize processes to improve efficiency and scalability. Establish and track key performance indicators to measure organizational performance. Drive operational alignment across teams and departments to ensure focus on strategic priorities.
• Program and Portfolio Management: Lead team of project and change professionals including leaders of central operations focused on S&L wide critical initiatives and projects. Uphold and refine standards & governance, standard practices, and a robust community of practitioners across the organization.
• Leadership and Team Development: Cultivate leadership growth across the organization, mentoring leaders and fostering a culture of accountability, innovation, and high performance. Lead a high performing team to increasing excellence aligned to S&L and Cisco values. Promote collaboration and communication across functions and levels to break down silos and drive collective impact.
• Innovation and Continuous Improvement: Drive improvement in processes and find opportunities to enhance performance through technology, process improvements, and other innovative practices. Conduct quarterly business reviews to advance next quarter's objectives, focus organization on top priorities, and address risk areas with leaders.
• Serve as liaison between functions, bringing forth new ideas and programs that drive ongoing innovation and continuous improvement.

Required Skills:

• 15+ years in strategy, operations, project and portfolio management experience.
• 10+ years demonstrated track record leading teams.
• Experience in service supply chain and logistics.

Preferred Qualifications:

• Strategic problem solver with exceptional communication and partner management skills.
• Operates with sense of urgency and known by others as change agent.
• Proficient at managing multiple complex situations and personalities at the same time.
• Shown project management skills. Organized, detail oriented.
• Ability to influence team members and those outside the team to achieve positive outcomes.
• Experience understanding business requirements and translating these into workforce requirements.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.