New

Dining Assistant Manager

Ferris State University

United States, Michigan, Big Rapids

1201 South State Street (Show on map)

Jul 20, 2025

Position Title:	Dining Assistant Manager
Location:	Big Rapids (Main Campus)
Department:	51800 - Dining Overhead
Advertised Salary:	$43,888. Salary commensurate with education, experiences, and other requirements.
Benefits:	Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin / Admin Temp Benefit Plans
FLSA:	Exempt
Temporary/Continuing:	Continuing
Part-Time/Full-Time:	Full-Time
Union Group:	N/A
Term of Position:	12 Month
At Will/Just Cause:	Just Cause
Summary of Position:	Supports Ferris Dining Services in the direction and administration of activities of assigned unit(s) through coordination, supervision and leadership of the employees assigned to operations of the Dining Services Department.
Position Type:	Staff
Required Education:	Associate's degree in Hospitality Management, Business Management or related field and two years of full-time food service experience including 1 year of supervisory experience.
Required Work Experience:	Two years of food service experience, including recent supervisory or lead responsibilities.
Required Licenses and Certifications:
Physical Demands:	Office Environment Bending Carrying Inclement Weather Moving Reaching Sitting Twisting Driving Lifting Pulling/Pushing Repetitive movement Standing
Additional Education/Experiences to be Considered:	Experience with scheduling, foodservice and/or point of sale software systems. Culinary experience.
Essential Duties/Responsibilities:	Serve as manager on duty, oversee meal service as assigned. Open/close dining unit monitoring the security of facility and designated areas. Monitor the production of meals/products served to ensure quality, presentation, and safety. Ensure adherence to established standards of sanitation, safety, and cleanliness. Train and supervise employees in their characteristic duties. Promote customer service awareness and ensure guest satisfaction. Resolve issues arising on shift, including customer complaints, staffing level issues, supply issues, point of sale issues, and/or equipment failure. Maintain current knowledge of policies, procedures, and bargaining unit agreements and implement them as appropriate. Prepare and maintain all necessary student records as assigned. Assist with menu planning, requisitions for supplies and production records. Prepare and maintain payroll and attendance records as assigned. Utilize various software programs for the department's point of sales and menu/inventory systems. Ensure proper cash handling in units and prepare deposits following established policies. Adhere to franchise/brand policies/procedures/guidelines in applicable assignments and communicate necessary changes to appropriate manager. Assist with preparing and giving annual Performance Appraisals. Promote and foster teamwork amongst shifts/departments. Proactively plan for upcoming events and scheduled groups. Carry out supervisory responsibilities in accordance with university policies and applicable laws. Responsible for maintaining the confidentiality of designated information. Operate university motor or personal vehicles safely while carrying out job responsibilities. Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically. Support, promote, and develop university student enrollment and retention initiatives. Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities:	Monitor equipment performance, report issues and arrange for repair as appropriate utilizing a web based work order system. Attend departmental meetings and participate in established departmental communication practices. Complete all quarterly and annual training required by university policy. Assist with other areas of department as needed.
Skills and Abilities:	Ability to communicate effectively, solve problems and make on-the-spot decisions using good judgment. Ability to be flexible with work schedule and work locations to support the needs of the Dining Services Department. Proficiency in learning and utilizing various computer software. Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
Required Documents:	Cover Letter Resume Unofficial Transcript 1
Optional Documents:
Special Instructions to Applicants:	Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Associate's degree in Hospitality Management, Business Management or related field if applicable as described in the Required Education section. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript. Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript (if applicable).
Initial Application Review Date:	August 4, 2025
Open Until Position is Filled?:	Yes
Posting Close Date:
EEO Statement:	Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.
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