Customer Facing Supply Chain Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.

Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY:

The primary responsibility of this position will be to provide analytical support for the Amazon Fresh and Amazon.com accounts - Nestle's fastest growing customer. This self-starter will work directly with the CFSC Sr. Manager to execute customer strategy, identify supply chain efficiency improvements, and reduce cost to serve. The position will also require customer and cross-functional engagement, with minimal supervision, to deliver E2E efficiencies such as performance metrics, UAD claim negotiations, and joint value creation initiatives. For seasoned professionals demonstrating readiness, this role may also provide an opportunity to independently manage the Amazon Fresh sub account for future development purposes. These goals will be achieved by an agile, yet detail-oriented and well organized problem solver; by assessing the holistic supply chain, anticipating risk and opportunity, and collaborating with key Commercial, BSC, Transportation and other stakeholders.

PRIMARY RESPONSIBILITIES:

* Lead internal/external customer operational reviews with data-driven performance metrics and root cause analysis

* Skillfully develop and implement solution-oriented action plans that drive E2E execution improvements

* Foster collaborative customer & internal stakeholder relationships that build trust and credibility

* Reduce cost to serve through a multi-pronged approach, including prep/support for business critical negotiations

* Drive cross-channel opportunities that grow Nestle's emerging alternative fulfillment channel and create E2E value

* Implement process solutions that enhance strategic partnership between Customer, Commercial, and Operations

* Facilitate supply chain-focused joint value creation initiatives such as gemba workshops or strategic pilots

* Employ visual story telling techniques to communicate customer success to senior leaders

* Compete/connect externally to assess current/future needs and present relevant action items

REQUIREMENTS:

EDUCATION LEVEL:

* Bachelor's Degree in related field or equivalent experience

EXPERIENCE:

* 2 Years of prior analytics experience preferred

* 2 Years of experience in Supply Chain preferred

SKILLS:

* Customer Centric and Service Oriented mindset (internally and externally)

* Ability to effectively influence and collaborate with cross-functional teams, at all organizational levels

* Strong ability to develop collaborative partnerships at the customer level in pursuit of common objectives

* Ability to coach and support lower level professionals, to maintain consistency and compliance across the team

* Excellent analytics skills, interpreting insights from large data sets - internal and external - to drive mutual benefit

* Independent operator that takes initiative, can navigate ambiguity/change with ease; problem solving agility

* Manage multiple projects and tasks simultaneously, highly organized, with prioritization adaptability

* Advanced PC skills, particularly Excel and Access, PowerBI, 3rd party web portals

* Technical understanding of reporting databases and ability to quickly learn new programs, coach others

* Excellent communication skills - written, verbal and with persuasive visual presentation skills

FUNCTIONAL COMPETENCIES:

* Supply Chain Execution - Developed - Has understanding of Nestle E2E SC execution and is able to identify gaps and opportunities.

* Collaborative Partnerships - Developed - Operates within immediate sphere of influence to achieve annual business goals

* Business/Customer Insight - Developed - Analyzes existing data to develop recommended actions

* Technology & Tools - Developed - Applies basic technology/tools efficiently in daily activities

* Delivering Reliability - Advanced - Applies knowledge of internal/external capabilities and policies to improve supply chain performance

REQUISITION ID:

362359

The approximate pay range for this position is $68,000 to $95,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more atAbout Us | Nestle Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition:362359