New

Assistant Registrar

University of the Pacific

United States, California, Stockton

3601 Pacific Avenue (Show on map)

Jul 19, 2025

Posting Details

Position Information

Job Title	Assistant Registrar
Union Level
Department	Registrar
Campus	Stockton
Posting Number	201304100P
Full or Part Time	Full Time
Number of Months	12
Work Schedule	Work performed during standard business hours, with occasional overtime required during peak academic periods.
Position End Date
Open Date	07/18/2025
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	For Applicants Seeking Job Opportunities within the University Internal: Internal applicants will be considered within the first five (5) business days of the posting period. External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship	This position is not eligible for a visa sponsorship now or in the future.

Position Summary Information

Primary Purpose	Under the general direction of the Associate University Registrar, the Assistant Registrar provides leadership and oversight in academic records management, student registration, transfer articulation, degree audit review, and VA certification across multiple campuses. This role ensures compliance with institutional, state, and federal regulations while improving efficiencies in student support services. The Assistant Registrar will also serve as the lead VA Certifying Official, overseeing certification processes and compliance.
Essential Functions	Veterans Affairs (VA) Certification & Compliance Serve as the University's Certifying Official for VA education benefits across multiple campuses. Ensure compliance with all Department of Veterans Affairs (VA), state, and institutional policies related to student veterans and dependents utilizing VA education benefits. Supervise and train VA Work-Study students to support certification, compliance monitoring, and student outreach. Conduct audits of student enrollment, academic standing, and financial records to maintain VA compliance. Maintain secure and confidential records related to VA certification and student veterans. Serve as the point of contact for campus partners, including Student Accounts, Financial Aid, and Academic Departments, to facilitate student success while ensuring VA compliance. Oversee submission of benefit certifications, tuition adjustments, and ensure accurate reconciliation of VA payments and overpayments. Monitor and guide additional School Certifying Officials (SCOs) on compliance concerns and new regulations. Student Records, Evaluation, and Registration Support: Manage academic records and enrollment processing for all students across multiple campuses. Oversee transfer articulation processes, degree audit updates, and graduation evaluations. Evaluate student academic records to ensure compliance with graduation requirements, course applicability, and academic standing policies. Provide guidance to faculty, staff, and students regarding registration, transfer credit evaluation, and academic policies. Support course substitutions, academic petitions, and degree audit reviews. Assist in implementing and enhancing student information systems (Banner or equivalent) and curriculum management tools. Administrative Leadership & Process Improvement: Identify efficiencies and technology solutions to streamline registration, evaluation, and VA certification processes. Assist in the development and implementation of university policies and procedures related to records management, academic standing, and compliance. Represent the Office of the Registrar on university committees related to enrollment, student success, and veterans affairs. Participate in professional development, conferences, and training to stay current with trends in registrar operations and VA compliance. Supervisory Responsibilities: Direct supervision of two (2) VA Work-Study students, providing mentorship, training, and task delegation related to student records, VA certification, and compliance tracking. Monitor work-study performance and provide periodic feedback and training. University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications	Bachelor's degree or two years of full-time experience in the same or similar position is equal to one (1) year of completed post high school education coursework. Three (3) years of experience working with VA educational benefits, certification, and compliance. Three (3) years of experience in student information systems (e.g., Banner, PeopleSoft, or equivalent). Minimum of one (1) year of experience coordinating cross-departmental and cross-campus initiatives, with demonstrated adherence to institutional policies and Veterans Affairs (VA) regulations.
Preferred Qualifications	Master's degree in Higher Education Administration, Business, or a related field. Experience in a Registrar's Office, with experience in VA certification and student services. Certification in VA ONCE or other VA education benefit systems. Experience with degree audit systems, curriculum management tools, and compliance reporting. Supervisory experience with student workers, administrative staff, or VA work-study students. Ability to effectively interpret, communicate, and enforce academic policies and procedures. Strong written and verbal communication skills to engage with students, faculty, staff, and external stakeholders. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice, equity, and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Physical Requirements	Physical Requirements: The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires extended periods of sitting and repetitive hand/wrist motion while using a computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to 25 pounds. Driver's License Required: Valid driver's license required. Incumbent must also be able to meet the University's fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record. No Visa Sponsorship: This position is not eligible for visa sponsorship now or in the future.
Hiring Range	$68,640-$73,408 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check Statement	All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening. AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.
AA/EEO Policy Statement	University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.