Online Program Coordinator (Remote)

Mizzou Online

The Online Program Coordinator serves as the point person within Mizzou Online to provide support to academic units to develop, launch and maintain online programs and courses. Collaborates with multiple stakeholders across the UM System to ensure online program processes are integrated into university planning. Emphasis is on planning, logistics and organization. This position is a liaison between Mizzou Online and academic units with University of Missouri - Columbia.

This is a remote opportunity with an estimated requirement for travel for up to 5%. The Online Program Coordinator will need to live within a 175 mile radius of Columbia, MO. Travel to the University of Missouri - Columbia is expected.

Mizzou Online's Program Coordination team is guided by the following core values, which program coordinators are expected to uphold and embody in their work as well as in their interactions with internal and external collaborators and stakeholders:
Be a collaborator
Be a champion
Be curious
Be transparent
Be invested

Key Responsibilities

• Establish, maintain and enhance collaborative relationships with department chairs, division directors, program directors, fiscal representatives and support staff across Mizzou.
• Manage an extensive portfolio of courses and programs. Coordinate various components involved with launching, expanding and maintaining online programs among Mizzou.
• Provide tailored support to academic units offering distance courses and programs, ensuring compliance with state authorization, optimizing course scheduling, conducting market research, and delivering program status reports. Assess the viability of online programs and make recommendations on best practices.
• Proactively recommend degree expansion opportunities to academic units based on data-driven insights, with a focus on reducing or eliminating barriers for prospective students. Track new program approvals and ensure the development of accessible courses and programs across all degree levels (bachelor's, certificate, master's, education specialist, EdD, PhD), prioritizing flexible formats, transfer-friendly pathways, and support services that enhance student access and success.
• Lead project manager for multiple initiatives, leveraging project management software and a strong proficiency in technologies such as Zoom, Adobe Creative Cloud, Qualtrics, and PowerBI. Demonstrate flexibility, resilience, and the ability to operate independently while driving projects to successful completion.
• Be intentionally invested, maintain positive outlook, high personal standard of excellence and cooperate and contribute to an engaged team environment.
• Perform other job-related duties as assigned

Knowledge, Skills & Abilities
The ideal candidate will preferably possess a combination of the following skills, knowledge, and abilities:

• Strong organizational skills
• Experienced in project management
• A collaborative approach to participating in projects
• The ability to effectively manage time, reprioritize job tasks based on business need, and meet deadlines
• Comfortable with multiple projects occurring simultaneously
• High written and verbal communication skills, especially in regard to explaining complex situations and processes to faculty, chairs and colleagues
  

Monday - Friday, 8AM-5PM CST

Bachelor's degree or equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

- A master's degree in a related field

- Previous experience managing multiple projects

- Minimum of four years of experience in higher education or a related field

- Strong organizational skills

- Experience in project management

- High written and verbal communication skills, especially in regards to explaining complex situations and processes to faculty, chairs and colleagues

- Ability to effectively manage time, reprioritize job tasks based on business need, and meet deadlines

Salary Range: $52,915.20 - $57,000 per year
Grade: GGS-9E
University Title: Educational Program Specialist
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume and Cover Letter. Cover Letter must address the following questions:
1. What is a complex academic or operational project you led with multiple stakeholders and how did you keep it on track?
2. How have you worked across areas to build relationships and solve problems?
3. What experience do you have with online education, academic program coordination, or higher ed operations, and how would it help you succeed in this role?

This recruitment is managed by the Office of Human Resources at the Columbia Campus. For application questions please contact OHR at 573-882-7976. (Please list under Hiring Department Section)

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.