Central Control Operator

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Central Control Operator in San Francisco we're looking for?

Central Control Operator

SALARY:$44.17/hour

Your future role

Take on a new challenge and apply your operational expertise in a cutting-edge field. You'll work alongside knowledgeable and supportive teammates.

You'll play a key role in ensuring reliable and efficient operations of the Automated People Mover, contributing to seamless customer service and safety. Day-to-day, you'll work closely with teams across the business (such as maintenance, operations, and customer service), monitor and respond to system alerts, and implement contingency plans when necessary.

You'll specifically take care of central control operations and train dispatching, but also support maintenance activities and emergency response coordination.

We'll look to you for:

• Managing central control operations, including dispatch terminals and communication systems.
• Interacting with the Automatic Train Control (ATC) system to ensure proper train configurations for customer service.
• Monitoring and operating power distribution systems for regular, maintenance, and emergency activities.
• Implementing contingency plans during service disruptions to minimize customer impact.
• Monitoring customer activity, station platforms, and system alarms through CCTV and communication systems.
• Participating in safety awareness programs and continuous improvement initiatives.

All about you

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

• High school diploma or equivalent (an Associate degree in a related field is a plus).
• Proficiency in English and effective communication skills (additional languages are a plus).
• Valid Class C Driver's License.
• Practical computer skills, including proficiency in MS Office and multitasking with multiple screens.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong attention to detail and problem-solving capacity.
• Willingness to learn and adapt to new challenges.
• Familiarity with safety procedures and ability to follow written and verbal instructions effectively.
• Physical ability to lift up to 50 pounds and work in various environmental conditions.

Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines.
• Work with advanced safety and operational standards for rail systems.
• Collaborate with cross-functional teams and supportive colleagues.
• Contribute to innovative projects that shape the future of mobility.
• Utilise our dynamic and inclusive working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development through award-winning learning opportunities.
• Progress towards leadership or technical roles within the organization.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow's mobility. That's why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.