New

Digital Support Specialist and Trainer

University of New Mexico
Monthly: $3,844.53 - $5,399.33
life insurance, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Jul 19, 2025
Requisition ID req33867 Working Title Digital Support Specialist and Trainer Position Grade 12 Position Summary The Southwest Environmental Finance Center (Southwest EFC) within UNM's Center for Water and the Environment is searching for a Digital Support Specialist and Trainer to support and expand our work with water and wastewater systems across the United States. In this role, you will be responsible for maintaining and enhancing our web presence, maintaining and creating innovative digital tools to support our awards, and delivering training on emerging technologies such as AI and Cybersecurity and how these technologies could be applied to water and wastewater utilities. This position requires advanced Wordpress knowledge and web technology skills. This position has growth potential to work with water and wastewater systems to deploy new technologies and electronic approaches in various ways to assist systems (e.g., AI). Position Duties and Responsibilities: Uses discretionary judgement to maintain and enhance Southwest EFC websites which serve as key information hubs for the Environmental Finance Center Network's work. Develop digital applications that assist small systems with compliance, operations, and management. Digital applications must align with grant-funded deliverables. Provide input to the Director and Project Managers regarding potential future digital applications that may be included in proposals. Maintains and assists in developing modifications to enhance functionality for current digital applications; creates and updates documentation for applications and may provide training to users on new or changed processes. Design and deliver training-both in-person and virtual-on emerging technologies for water, wastewater, and/or stormwater utilities. Training content may be developed in collaboration with other staff or created independently based on the candidate's expertise. The candidate may train in conjunction with Southwest EFC staff initially and for a specified period of time depending on the skill level and comfort of the chosen candidate. Applies and troubleshoots vendor supplied upgrades. Provides support and problem resolution for website and applications. Maintains current knowledge of relevant technology, programming skills, hardware, and applications. Participates in professional development activities as appropriate. Assists SW EFC staff with technology related issues. Performs miscellaneous job-related duties as assigned. See the Position Description for additional information. Conditions of Employment Specialty licensure/certification may be required, as specified by the department. Successful candidate may be subject to a criminal background check prior to starting work. Minimum Qualifications Bachelor's degree; at least 6 months of progressively responsible experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis. Preferred Qualifications Advanced knowledge of Wordpress, HTML, CSS, PHP, MySQL, Java, etc. Knowledge of Artificial Intelligence or ability to learn more about it and its particular application to the field of drinking water and wastewater. Knowledge of current technological developments/trends in area of expertise. Skilled in developing and delivering presentations to a wide range of audiences. Highly organized and ability to work independently. Excellent verbal and written communication skills. Comfortable with public speaking or willingness to become comfortable. Ability to work with limited supervision after an initial training period. Willing to be part of a team and work collaboratively with various staff from the SW EFC, the university, the SWEFC collaborators, community members, and water/wastewater system personnel. Additional Requirements Campus Main - Albuquerque, NM Department Center for Water & the Environment (281A) Employment Type Staff Staff Type Term - Full-Time Term End Date One year from date of hire Status Exempt Pay Monthly: $3,844.53 - $5,399.33 Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 7/29/2025 Eligible for Remote Work Yes Eligible for Remote Work Statement This position is eligible for a remote work agreement (RWA), and is generally expected to be hybrid with flexibility for 2-3 remote workdays each week as business needs allow. For more information about Remote Work Agreements, please refer to UAP 3245, Remote Work, Section 5, Establishing a Remote Work Agreement and Section 6, Out-of-State Employee Responsibilities. All Regular employees hired for an Out-of-State RWA must agree to an employee status of Term Appointment and subject to regular renewals no longer than yearly, in accordance with UAP 3200, Employee Classification. Renewal of Term Appointments is not guaranteed; the remote work arrangement, operational, and business needs will be considered in determining whether to renew the Term Appointment. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please include a current resume/UNMJobs application and cover letter detailing how your experience matches the position described above, including any preferred qualifications. Three references may be requested from candidates who are invited to interview for the position. References will only be contacted after the interview if a candidate is a finalist for the position. Official transcripts will be required for hire. Please see minimum qualifications for specifics. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.