New

Coordinator, Military Veteran Student Services

Loyola University Chicago

United States, Illinois, Rogers Park

Jul 18, 2025

Position Details

Job Title	COORDINATOR - EXEMPT
Position Number	8100006
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Rogers Park-Lake Shore Campus
Department Name	STUDENT FINANCIAL ASSISTANCE
Location Code	FINANCIAL ASSISTANCE (02023A)
Is this split and/or fully grant funded?	Yes
Duties and Responsibilities	Reporting to the Director of Military & Veteran Student Services ( MVSS), the Coordinator of Outreach and Benefits will be responsible for the overall management and the execution of the VA educational benefit certification process and student outreach services. The coordinator will serve as the primary School Certifying Official and will maintain Loyola University Chicago's ( LUC) compliance with all VA and Department of Education regulations, as well as ensure all institutional policies and procedures are met as it relates to VA benefit certification and awarding. This is a grant-funded position provided by the U.S. Department of Education's Centers of Excellence for Veteran Student Success. The grant is approved until October 1, 2026. Duties and Responsibilities The Coordinator of Outreach and Benefits will be a key member of the MVSS team and is responsible for the management and the execution of the VA benefits certification process and student outreach services. The coordinator will serve as the primary School Certifying Official and maintain LUC's compliance with VA regulations. Ensures compliance with federal, state, local, and US Department of Veteran Affairs laws, regulations, and practices as the Primary School Certifying Officials working in close collaboration with financial aid, advising, and records and registration to certify veteran education benefits by reporting enrollment and graduation information to the US Department of Veteran Affairs and other regulatory agencies. Ensures compliance with US DOD MOU laws, regulations, and practices as the Primary School Certifying Officials working in close collaboration with financial aid, advising, and records and registration to certify servicemember education benefits by reporting enrollment and graduation information to the US Department of Defense and other regulatory agencies. Maintains confidentiality as required by the Family Educational Rights and Privacy Act (FERPA) and other applicable federal and state laws. Develop and deliver VA benefits training to ensure academic units understand the applicable VA regulations. Assist individuals in applying for Department of Veterans Affairs and Department of Defense education benefits. Participate in strategic planning with regards to military-affiliated student life cycle. Assists the Director during audits and annual calendar updates to the VA. Lead annual catalog review and submission to VA. Provide excellent customer service to students, staff, and guests. Attend, and when appropriate, give presentations at local, regional, and national meetings, conferences, and symposia on topics related to higher education and student development, including those with a specific focus on military-affiliated students. Maintain collaborative partnerships with on-campus and community prospective students and other university representatives by information sharing, outreach, recruitment, enrollment, retention, and mentoring activities. Participate in MVSS activities and events to include, but are not limited to: Orientations, Welcome Week, Career Fairs, honors banquets, and Veterans Day ceremonies.
Minimum Education and/or Work Experience	Education: Required: Bachelor's Degree in related fields. Preferred: Master's Experience: Required: At least two years of experience in related higher education areas such as veterans' student services, academic advisement, counseling, career development, program management, or similar experience in the military. Preferred: N/A
Qualifications	1-3 years of certifying experience preferred. Understanding of military culture and subcultures preferred. Detail-oriented with good interpersonal, verbal, and written communication skills. Ability to collect with discretion and protect sensitive personal information Ability to think critically with adaptability to change Ability to manage difficult conversations and provide feedback to explain reasons, policies, and/or a resolution. Demonstrated ability to perform responsibilities with initiative and minimal supervision.
Certificates/Credentials/Licenses	N/A
Computer Skills	Proficiency with Microsoft Office suite. Adept user of Internet, e-mail and other office automation systems. Experience with Enrollment Manager (formerly VA-ONCE) system for certification preferred.
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	Repetitive Motions
Working Conditions	Irregular Hours
Open Date	07/17/2025
Close Date
Position Maximum Salary or Hourly Rate	$51,000/ann
Position Minimum Salary or Hourly Rate	$45,000/ann
Special Instructions to Applicants	As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed.
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/33460