Academic Advisor & Admissions Coordinator
Please see Special Instructions for more details.
*
Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
- Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
- Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance
Position Information
General Information
| Position Number |
STMP15 |
| Working Title |
Academic Advisor & Admissions Coordinator |
| Division |
Academic Affairs |
| Department |
School of Professional Studies |
| Work Unit |
SPS-Prg Mgmt & Summer |
| Work Location |
Main Campus & The Dubois Center |
| Vacancy Open To |
All Candidates |
| Position Designation |
Non-Student Temporary |
| Employment Type |
Temporary - Full-time |
| Hours per week |
Up to 40 hours per week based on operational needs |
| Work Schedule |
Monday - Friday 8:00 am - 5:00 pm. This position may be eligible for telework in alignment with the currently approved School of Professional Studies Telework Plan once fully trained and at the discretion of leadership. |
| Pay Rate |
$26.00 per hour |
| Minimum Experience/Education |
- Masters degree
- 1-2 years of experience in academic advising, student services and/or higher education administration
- Demonstration of ability to establish rapport with individuals
- Excellent verbal and written communication skills
- Attention to detail, especially routine numerical tasks
- Ability to work independently
- Strong ability to navigate and utilize university and advising resources
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| Departmental Preferred Experience, Skills, Training/Education: |
- Knowledge of advising technologies and data systems used for student tracking and intervention
- Experience working with online or post-traditional student populations
- Proficiency in student information systems and data management platforms used for admissions or registration
- Desire to work in a fast paced and dynamic environment
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| Duties and Responsibilities |
This temporary position supports the BS in Professional Studies undergraduate program by serving as the primary academic advisor for a caseload of approximately 150-200 students. The advisor provides one-on-one, group, and "just-in-time" advising sessions, manages a proactive Care Network communication plan, and maintains accurate records in advising systems to support timely interventions. The role also includes participation in recruitment, orientation, and professional development activities. Additionally, the position serves as the backup admissions processor for Charlotte Online undergraduate students, reviewing and making decisions on 4-8 applications per day within a 2-3 week turnaround. Responsibilities include ensuring application accuracy and compliance, following up on missing materials or academic/professional gaps, coordinating with enrollment and student services, and maintaining reporting for oversight by the Director:
- Serve as the primary academic advisor for the BS in Professional Studies undergraduate program.
- Carry a caseload of around 150-200 students
- Host virtual one-on-one appointments, group sessions and "just-in-time" advising sessions for PROS students
- Respond promptly to student inquiries received via email and phone
- Manage a comprehensive Care Network communication plan for assigned students to ensure timely and effective interventions.
- Utilize advising systems to track and intervene with students, maintaining accurate notes and records on student progress.
- Participate in recruitment and orientation events to engage prospective students.
- Attend professional development events to stay current with academic advising best practices.
- Serve as the backup admissions processor for Charlotte Online undergraduate applicants
- Effectively decision 4-8 applications per day in a timely manner with a 2-3 week minimum turnaround time
- Ensure accuracy, compliance, and timeliness with each application resulting in minimal errors and returned applications
- Follow up with students as needed to satisfy academic/professional gap periods and missing transcripts
- Communicate with enrollment and student services about students who may need to reapply for a different program
- Maintain reporting to allow for oversight from Director
|
| Other Work/Responsibilities |
- Participate in team and 1:1 meetings
- Collaborate with the admissions processor to ensure timely review and decisioning of applications, maintaining a minimal processing queue
- Ensure the BS in Professional Studies students are advised in a timely manner and adjust availability as needed
- A criminal background check is required for this assignment.
- Please submit 2 references, both are required from a current or previous supervisor.
- Must live within a commutable distance to campus.
- This position may be eligible for telework in alignment with the currently approved School of Professional Studies Telework Plan once fully trained and at the discretion of leadership.
- This position will be required to travel between main campus and The Dubois Center located in Charlotte's Center City.
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| Necessary Licenses or Certifications |
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| Proposed Hire Date |
08/10/2025 |
| Contact Information |
|
| Expected Length of Assignment |
A five-month appointment, extendable contingent on operational needs and budget availability. |
| Posting Open Date |
07/18/2025 |
| Posting Close Date |
08/03/2025 |
| Special Notes to Applicants |
*
Temporary staff employees are ineligible to receive benefits (leave, health coverage, State service credit, etc.). They are, however, covered by Worker's Compensation provisions.
However, any non-permanent employee hired to work 30 or more hours per week for three months or more (cumulative of all positions, and not designated as variable hour worker), must be offered the chance to enroll in the High Deductible Health Plan, within 30 days of their eligibility. Any non-permanent employee hired to work less than 30 hours per week (cumulative of all positions or designated as variable hour worker - i.e. student workers) are measured during designated measurement periods. If they average 30 or more hours per week over a designated measurement period, they will be offered the chance to enroll in the High Deductible Health Plan and will be notified of instructions.
*Special Notes Regarding Eligibility for the High Deductible Health Plan
- Temporary hourly workers (eligibility based on FTE, duration of more than 30 days) FTE .75+ (cumulative of all jobs) or measured full-time, offered the high deductible health insurance
- Temporary salaried workers (regardless of the FTE, duration of more than 30 days) Reported as full-time & offered the high deductible health insurance
https://hr.charlotte.edu/benefits/benefit-plans/health-insurance |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?
(Open Ended Question)
Required Documents
- Contact Information for References
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
Optional Documents
- Other Document
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University of North Carolina Charlotte
Jul 18, 2025