Director of Change Communications

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for an Director of Change Communication to join our growing team.

This is a hybrid role that will work onsite at our Tyson's VA office.

Job Summary:

Acentra Health is embarking on a significant 24-month transformation initiative aimed at accelerating better health outcomes through innovation, operational excellence, and cultural evolution. We are seeking a dynamic and strategic Director of Change Communications to lead the development and execution of an integrated communication strategy that ensures our employees, partners, and stakeholders are informed, engaged, and aligned throughout the transformation journey. This role requires a hands-on leader with a proven track record in developing change communication strategies, timelines, and compelling multi-channel content. The ideal candidate will possess excellent storytelling skills, strong business acumen, and the ability to partner closely with executive leadership, the Transformation Office, HR, and program leads to drive alignment and clarity.

Responsibilities:

• Develop and lead a comprehensive change communication strategy and roadmap in alignment with the company's 24-month transformation plan.
• Serve as a trusted advisor to the VP of Communications and executive stakeholders on best practices for change messaging and organizational alignment.
• Craft clear, consistent, and compelling messages tailored to various audiences and change milestones.
• Write, edit, and produce communications for multiple internal channels including email, intranet, leadership toolkits, videos, town halls, FAQs, and more.
• Determine the right cadence, channels, and formats for delivering transformation-related communications.
• Coordinate closely with internal communications, digital, and creative teams to execute campaigns that maximize engagement.
• Collaborate with executives, HR, the transformation office, and business units to ensure alignment of messaging and timing across workstreams.
• Support leaders and managers with change communication tools and training to cascade information effectively.
• Define KPIs and leverage feedback mechanisms to assess the effectiveness of communication efforts.
• Adjust strategies based on insights, employee sentiment, and business needs.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Required Qualifications

• Bachelor's Degree or higher in Communications, Public Relations, Organizational Psychology, or a related field.
• 10+ years of progressive experience in corporate communications, with at least 5 years focused on change or transformation communications.
• Proven experience designing and executing communication strategies for complex organizational changes (e.g., M&A, technology implementations, org redesigns).
• Exceptional writing, editing, and presentation skills.
• Strong collaboration and influence skills, with experience working across senior leadership and cross-functional teams.
• Deep understanding of internal communications channels and tools.
• Ability to manage multiple priorities in a fast-paced, evolving environment.

Preferred Qualifications

• Experience in health services, government contracting, or regulated industries.
• Professional certification in change management (PROSCI preferred).
• Familiarity with employee engagement platforms.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."