eDiscovery and Practice Support Technical Supervisor

Summary

The eDiscovery and Practice Support Technical Supervisor will have primary responsibility for delivery and maintenance of technical services and resources. They will assist the eDiscovery and Practice Support Client Service Manager and the Director of eDiscovery and Practice Support with client and attorney facing activity related to technology as needed. They will also oversee and/or conduct client data collection and forensics activities. The eDiscovery and Practice Support Technical Supervisor will also collaborate with the Manager and Director on team planning and data management initiatives. Additionally, the eDiscovery and Practice Support Technical Supervisor will collaborate with the Manager and Director on the evaluation and implementation of new software and technology platforms.

Required Education & Experience

• Bachelor's Degree or equivalent work experience.
• Minimum of 8 years legal technology experience.
• Minimum of 2 years of data collection and forensics experience.
• Proficiency with Windows & Microsoft Office, Trial Director, Relativity and/or other comparable eDiscovery platforms.
• Strong documentation skills with the ability to write clear and accurate documentation.
• Strong technical skills with proficiency in Firm-supported software programs, including FileSite, Adobe, MS Word, Excel and PowerPoint.
• Excellent client service skills.

Preferred Education & Experience

• Law firm experience preferred.
• Relativity Certified Administrator (RCA) preferred.
• Advanced data analytics experience preferred.
• Forensics certification preferred.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Administration (80%)
  
  
  
  • Deliver excellent customer service to Firm attorneys and personnel.
  • Maintain confidential information.
  • Conduct and/or oversee forensic data collections and other forensics related projects.
  • Act as the first point of escalation for daily project and/or client service-related issues related to eDiscovery technology, forensics and collection.
  • Deliver and maintain technical services and resources, including Relativity.
  • Assist the Manager and Director with client and attorney facing activity related to technology.
  • Coordinate escalation of issues with our technology service providers.
  • Manage litigation support and e-discovery projects in coordination with legal teams and other stakeholders as needed.
  • Advise legal teams and stakeholders on litigation support/e-discovery best practices.
  • Prepare and manage data using industry-standard programs such as Relativity, among other tools as needed.
  • Advise on appropriate data collection methodologies.
  • Maintain limited consultant project responsibilities as needed.
  
  
  
  

• General and Administrative (20%)
  
  
  
  • Take lead on internal team projects.
  • Update and maintain project management applications as required.
  • Manage vendors and advise legal teams and department management on technology updates and trends.
  • Participate in ongoing process improvement assessments and initiatives.
  • Collaborate with the Manager and Director on team planning and initiatives.
  • Coordinate data management initiatives.
  • Performs other duties as assigned.
  
  
  
  

Competencies

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.
• Ability to successfully manage direct report(s), including contributing to performance evaluation, goal-setting, employee development and problem-solving.

Supervisory Responsibility

This position does not include supervisory responsibilities.

Travel

Travel as needed.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.