Information Technologist
Fort Sill, OK
SUMMARY:
Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a trusted services provider to government agencies seeking innovative Cloud, Cybersecurity, Knowledge Management, and Enterprise solutions. We know our defense, federal, and civilian customers have critical IT infrastructures that must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of urgency in anticipating and supporting our customers' technology goals and objectives. Our unique ability to think beyond today allows our clients to stay ahead of their IT challenges. As a Veteran-Friendly employer, we are proudly partnered with the Virginia Values Veterans (V3) Program, and a recipient of the HIRE Vets Gold Medallion Award, which recognizes our commitment to recruiting our nation's Veterans. Recognized on the Inc. 5000 list of America's fastest growing companies in 2020 & 2021 and named as one of the 2022 Best Places to Work in Virginia, we are always looking to hire top talent in the field - come join us today!
JOB REQUIREMENTS:
- Provide network registration of client equipment into the current installation software/asset management application.
- Establish new, maintain, delete, and troubleshoot Microsoft Intune accounts/client systems.
- Trouble-shoot and resolve user/client standard application/configuration problems via telephone assistance call, remote control and at user locations.
- Maintain local standard operating system and local/standard client application software to current Army configuration, service pack, patch, and security fix and virus definition standards.
- Coordinate standard system image configuration changes with the NEC.
- Provide guidance to desktop services technicians, assigned users, and peers.
- Install, configure and maintain desktop applications.
- Install, configure and maintain desktop Commercial off-the-shelf (COTS), and Government off-the-shelf (GOTS) authorized client applications.
- Perform commercial hardware repair on computer systems.
- Create/update documentation for conventional technical processes (Continuity Books).
- Assist System Administrators with installing/testing of system software or network hardware configurations and coordinate the documentation of all client hardware and software changes, to include generating and modifying procedures for the Standard Operating Procedure (SOP)/User's Guide. Use the Army Enterprise Service Desk system to create, modify, update and resolve new or assigned customer support request incidents.
- Clearly and concisely communicate correct information in response to telephone assistance calls, user requests, technical questions, or when attending meetings as a technical representative, to technical and non-technical users at all levels of the command.
Qualifications:
- Associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.
- A Secret Clearance.
- Must obtain appropriate Computing Environment (CE) training for the operating system(s) and/or security related tools/devices they will support.
- Minimum of two (2) years of client support in a Microsoft Windows-based environment.
- Experience with providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access).
- Knowledgeable in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems.
- Experience with general connectivity issues in LAN/WAN/Internet environments.
At Indigo IT, we offer an expansive benefits package for our employees, which includes: Medical, Dental, and Vision coverage options. In addition, we offer 401(k) with company match, Group life and disability, Flex Spending Accounts (FSA), Paid Time Off (PTO), Paid holidays, and Education assistance. We also have in house training programs for employees, we reward thought leadership with bonuses and recognition for publishing, speaking, and innovative thought leadership in our industry.
Indigo IT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. This employer uses E-Verify.
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Indigo IT, LLC
paid time off, paid holidays, 401(k)
Dec 25, 2025