Step into a career with JOA - where your ideas make an impact, your voice is heard and your work shapes the future. Here, innovation meets opportunity. You'll work with advanced technologies, diverse global teams, and real-world challenges that demand creativity and forward thinking. At JOA, your growth is fueled by openness, trust, and the chance to make a difference - from day one. We're not waiting for what's next - we're building it. With you. JOA's Business Development Manager is responsible for delivering profitable sales growth for their designated accounts by further developing existing relationships and identifying new prospective clients and/or sales opportunities. This role is located and operates out of our global headquarters in Sheboygan Falls, WI and is responsible and accountable for sharing information which directly impacts sales, customer negotiations and discussions, competitive actions, or our ability to provide quality projects and services to our customers. Job Responsibilities & Essential Functions of the Job:
- Develop the sales strategy in partnership with key stakeholders and profitability targets in mind.
- Educate our customers and other key stakeholders about that strategy, to ensure the appropriate support and communication with our customers.
- Face our JOA customers to ensure that their product is running smoothly and efficiently within their organization and meets the agreed upon expectations of the customer.
- Build account plans and strategies (leveraging our customer information and other JOA intel) to offer parts and service solutions for our customers. Executes on those strategies.
- Own, manage, and drive the "sales funnel" for your respective accounts. Ensure that you have sales prospects at each stage of the funnel, so you can anticipate upcoming opportunities and manage the funnel.
- Implement JOA brand strategies and tactics with the customer by identifying key decision makers and developing relationships.
- Embrace and drive the JOA strategic sales process - ensuring that account plans are in place and updated.
- Develop a firm, comprehensive understanding of our customers' global business, including their business strategies to align JOA to potential opportunities.
- Gather intelligence to develop project charters, statements of work, and other internal correspondence to ensure that we develop the total solution to the customer.
- Engage the appropriate JOA resources to further the customer relationship and/or better understand the customer opportunity.
- Partner with Platform Engineers, Project Managers, Engineering, other Business Development Managers and Inside Sales organization to ensure technical product alignment with customer specifications.
- Own sales quoting process to ensure a thorough quote, while appropriately understanding and addressing project risk, and managing customer expectations.
- Drive customer negotiation process, engaging appropriate resources as needed.
- Gather and disseminate (as appropriate) market intelligence.
- Represent JOA as a thought-leader in the industry through your confidence, aligning our projects and services with customer's needs.
- Ensures smooth hand-off to Project Leader once a sale is complete.
- Remains engaged with the customer throughout their project lifecycle to ensure we deliver on our commitments made during our sales process.
Occasional Job Responsibilities:
- Establishes, develops, and manages new leads through frequent customer visits, participating and networking at the major trade industry conferences and/or exhibitions while promoting the company's capabilities.
- Responds to all company inquiries.
- Assists in line audits at the customers' facilities to develop additional business.
- Participates in the review of process feasibility for all new one of-a-kind web-based products.
Job Requirements:
- Requires education generally equivalent to a Bachelor's Degree.
- Requires 10+ years of previous business experience with demonstrated career progression - preferably in engineering, manufacturing, or sales roles.
- Demonstrated success in relationship-based sales of a technical product.
- A strong technical background and experience interfacing with an Engineering team is preferred.
- Computer proficiency including Microsoft Office applications, and a CRM tool is preferred
- Demonstrate a source of business knowledge and problem-solving capabilities (leverage customer insights, identify risks and opportunities, and recommend action-based solutions).
- Must have the ability to read and understand blueprints, installation manuals, routings, and other manufacturing instructions.
- Ability to work from the Sheboygan Falls, WI location when not traveling.
- Ability to travel domestically and/or internationally up to 50% of the time.
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