Field Applications Engineer

Kyocera International, Inc. is hiring a Field Applications Engineer at our Plymouth, MI facility in our Display Division!

A Field Application Engineer (FAE) supporting Liquid Crystal Displays (LCDs) plays a crucial role in providing technical expertise and support to customers, ensuring the successful integration and optimal utilization of LCD products and solutions within their applications. This position acts as a vital bridge between customers and internal engineering/sales teams, troubleshooting issues, offering solutions, and fostering strong customer relationships.

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, Medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Check out our profile video!

Look at these PERKS and see why Kyocera is a great team to be on!

• Competitive pay, benefits, and hours
• 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!), accruals grow based on years with the company
• No cap on vacation accruals - employees can save with no limit and even cash it out
• 10 Paid Holidays per year
• Generous paid Sick time for managing the unexpected and caring for your family
• Immediate 401(k) eligibility with a company match
• Pension Program (100% paid by employer)
• Medical insurance, Dental and Vision insurance for you and your family with no waiting period
• Life, AD&D and Long-Term Disability insurance (100% employer paid)
• Flexible Spending Account (FSA)
• Paid time off for volunteer activities
• Allowances towards safety shoes/glasses for Production employees
• Employee Assistance Program
• Tuition reimbursement
• Adoption Assistance benefit
• Various wellness benefits including reimbursement for medical massages, plus many of our locations have on-site gyms

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech Ceramics which are used in a variety of industries including aerospace, automotive, Medical applications, and semiconductor processing. You will find our innovative materials in everything from smart phones to space shuttles.

We have a wonderful and robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here. Come find out why we have so many long-tenured staff (many with over 30 years of service). We are not only a great place to work but also a great place to retire from! We strive to have a diverse workforce made up of people from all backgrounds, including minorities, women and veterans, who bring their experience to support the innovation and quality that Kyocera is known for.

PAY RANGE = $101,230 to $146,578 per year (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

GENERAL DESCRIPTION OF POSITION

The Field Application Engineer provides pre and post technical support for the sales and marketing teams of KII. Communicates directly with customers and vendors in order to provide system solutions. Additional responsibilities include assisting with the resolution of performance and quality problems post sales and technical training of sales and distribution team.

REQUIREMENTS:

• 3 years outside technical sales engineering experience
• 4 year degree, BS preferred: Engineering
• Experience and Knowledge working with Thin-Film Transistor display (TFT).
• Strong technical comprehension of drawings, materials and engineering terms
  
• Ability to resolve conflicts effectively and professionally
• Effective training skills
  
• Well organized with demonstrated practice of appropriate follow-up
  
• Ability to work well with other people, both externally and internally
  
• Proven written and verbal communication skills (phone, email, presentations, face to face)
  
• Must possess legal driver's license and be able to legally drive in the US
  
• Proficient with Outlook & MS Office (Excel, PowerPoint)
  
• Basic proficiency in extracting information from SAP
  
• Ability to pass background check and drug screen
• Eligible to work in an ITAR environment

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides technical support to internal and external customers as needed.
2. Experience and Knowledge working with Thin-Film Transistor display (TFT).
3. Prepares and gives engaging presentations on technology, engineering solutions, and design options to internal and external customers.
4. Develops plans in conjunction with sales, marketing, and manufacturing to support life cycle of a Kyocera product.
5. Provides technical expertise for assigned technologies as defined in customer sales agreements.
6. Creates specifications/drawings of customer requirements for vendors (including parent company).
7. Maintains liaison with manufacturing, product development and product marketing groups to assure latest technology is utilized throughout the organization.
8. Reviews and demonstrates understanding of complete product design for each program to ensure customer expectations are met or exceeded.
9. Ensures all technical milestones are agreed upon and met.
10. Formally documents and reports overview of operations, field issues, and technical sales opportunities.
11. Advises manufacturing of technical requirements and trends observed in the marketplace as they change and evolve. May research and work to Japan to work in factory development.
12. Travel may be required, both domestic and international.
13. Models ethical and accurate reporting at all times.

Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job, the employee is regularly required to sit, talk or hear; frequently required to stand, walk; and occasionally required to use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds, frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts.

The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

This position may require exposure to information subject to US export control regulations, i.e. the International Traffic in Arms Regulation (ITAR) or the Export Administration Regulations (EAR).

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.