Research and Adjustments Analyst I-Onsite
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![]() United States, California, Valencia | |||||||
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Research and Adjustments Analyst I-Onsite Location
US-CA-Valencia ID
2025-1436
Overview The Research and Adjustments Analyst I is responsible for providing the highest level of quality service to internal customers via phone, instant message, email and Service Event/ticketing system. Processes requests for research and document retrieval received from members, vendors, and internal customers; analyzes results to make recommendations for system corrections. Researches and performs corrections on member accounts as escalated by internal departments and branches. Processes encoding errors as assigned and performs member account research, including assisting with reconciliation. Responsibilities
Handles internal customer requests and exercises analytical and communication skills to explain credit union policies, procedures and Symitar System programs as needed.
Qualifications Education
Experience
Knowledge, Skills & Ability
Disclaimer Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law. Pay Range USD $21.27 - USD $31.90 /Hr. |