Manager of Finance and Insurance
ABOUT US
Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West
Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
The F&I Manager plays a crucial role in maximizing finance and insurance product sales for heavy equipment purchases while ensuring top-tier customer satisfaction. This position involves direct engagement with customers and our sales teams to secure financing and effectively sell extended warranties, service contracts, and other protection products. Beyond customer-facing responsibilities, you'll also manage a field team of Financial Marketing Specialists and documentation support personnel, providing leadership and guidance. Additionally, you'll collaborate closely with our rental division and internal risk management team to offer and sell rental equipment damage coverage. The ideal candidate will possess a strong background in F&I or equipment financing, exceptional communication skills, and a comprehensive understanding of lending practices, preferably gained within an automotive, truck, or heavy equipment dealership or lender.
WHAT WE EXPECT OF YOU
RESPONSIBILITIES
- Work closely with the sales teams and individual customers, presenting and explaining a comprehensive range of financing options to help them make informed decisions for their heavy equipment purchases (e.g., excavators, bulldozers, loaders, etc.).
- Build strong rapport with customers to identify their needs and effectively present both financing solutions and F&I products.
- Maintain a consistently high level of customer satisfaction throughout the sales process.
- Establish and maintain robust working relationships with OEM captive finance companies and various lending institutions to secure competitive financing terms and programs for our customers.
- Accurately and efficiently process credit applications, ensuring all necessary documentation is complete.
- Negotiate with lenders on behalf of customers to obtain approvals and favorable terms.
- Prepare all necessary paperwork related to finance transactions, including contracts, insurance and lien documents.
- Ensure timely funding of all contracts.
- Effectively present and sell various F&I products
- Clearly and concisely explain the benefits and value of each product to customers.
- Achieve established sales goals for F&I product penetration and gross profit.
- Directly manage, train, and mentor a field team of Financial Marketing Specialists, empowering them to effectively promote and sell finance and insurance products.
- Oversee and support documentation personnel, ensuring accuracy, efficiency, and compliance in all paperwork processes.
- Conduct performance reviews, set clear objectives, and provide continuous feedback to team members.
- Foster a collaborative and high-performance team environment.
- Collaborate with the rental division to develop and implement strategies for offering and selling rental equipment damage coverage to rental customers.
- Work with the internal risk management department to understand coverage parameters and claims processes, ensuring proper communication of rental damage protection options.
- Educate rental customers on the benefits of damage coverage and facilitate the sale of these protection plans.
- Ensure all finance and insurance activities fully comply with federal, state, and local regulations.
- Maintain accurate records and reports of all F&I transactions.
- Stay current with changes in finance and insurance laws, regulations, and product offerings.
- Conduct business in an ethical and transparent manner at all times.
- Work closely with the sales team to ensure a seamless transition for customers from equipment selection to financing.
- Provide training and support to sales staff on financing options and F&I product benefits.
- Participate in sales meetings and contribute to overall dealership profitability.
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
Basic Qualifications:
- Bachelor's degree in Business Administration, Finance, or a related field preferred. High School Diploma or GED required.
- Minimum of 3-5 years of progressive experience as an F&I Manager in an automotive, truck, or heavy equipment dealership is highly preferred.
- Alternatively, 5 years of equipment financing experience with a captive OEM finance company or third party lending institution.
- Proven experience in managing and leading a team is essential.
- Demonstrated track record of consistently achieving and exceeding sales targets.
- Strong understanding of lending practices, credit analysis, and various financial products.
- Experience with or understanding of rental operations and equipment protection plans is a strong asset.
- Exceptional communication, negotiation, and interpersonal skills, with the ability to lead and motivate a team.
- Strong organizational skills and meticulous attention to detail.
- Ability to work independently and as part of a cohesive team in a fast-paced environment.
- Strong ethical conduct and unwavering commitment to compliance.
- Valid driver's license and insurable driving record.
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
The Basics
- Various medical plan options, including a no-cost option
- Vision and dental insurance
- Employer-paid short-term and long-term disability insurance
- Employer-paid basic life insurance
- 401k matching
- Profit Sharing
- 8 paid holidays annually
- Initially up to 15 days of Paid Time Off annually with increase after five years of service
- Employee Assistance Program (EAP)
- Eligible for relocation assistance and/or sign-on bonus
What Sets Us Apart
- Competitive pay
- Exposure to world-class CAT training and development
- Tuition Reimbursement
- Tool Purchase Assistance to buy high-quality tools at deep discounts
- Annual stipend toward the purchase of work boots
- Company Incentive Bonus Program
- Paid Veteran holiday annually to all service members
- Training and Development programs
- Work uniforms and professional cleaning services
- Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package.
Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Apply Now
Listing is current as of Jun 27, 2025 04:44 PM
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Thompson Machinery
dental insurance, life insurance, paid time off, paid holidays, tuition reimbursement, 401(k), profit sharing, relocation assistance
Jun 27, 2025