Scheduler (Non-Exempt)

Position: Scheduler

Department: Outpatient Diagnostics

Shift: 7a-3:30P

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

Responsible for scheduling appointments, routing telephone calls, receiving patients, and performing various other administrative functions.

Answers the telephone in a friendly and compassionate manner.

Accurately takes telephone messages and forwards them to the appropriate co-worker.

Confirms the next day's appointments for the physicians and lab.

Reschedules appointments for physicians as their schedules change.

Demonstrates a thorough understanding of physicians scheduling templates by accurately scheduling the patient's problems according to physician directives.

Directs patients to the CBO account representatives when a flasher is discovered on the patient's account.

Promptly notifies the clinic co-workers regarding physician schedule changes.

Demonstrates the ability to perform job functions with minimal supervision.

Performs job functions in a manner which is consistent with protecting patient confidentiality.

Demonstrates a working knowledge of Epic referrals by consistently working the referral report.

Qualifications:

Education: High School Diploma or equivalent Licensure: Experience: Certifications: Other: Ability to read and communicate effectively in English. Basic computer knowledge.Preferred Education: Preferred Licensure: Preferred Experience: Preferred Certifications: Preferred Other: Additional languages preferred.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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