Collections Specialist

Job Summary

• Assists patients and others who contact NRHS PFS to get resolution of patient claims, or any other issues related to the hospital stay.
• Utilizes internal software and external websites to expedite reimbursement of claims.
• Processes correspondence related to assigned accounts.
• Makes appropriate revisions to accurately resolve accounts.
• Resolves credit balances on accounts.
• Process and mails out refund checks on a weekly basis.
• Assists cashier as required.
• Special projects assigned by management.

Qualifications

• Knowledge of medical terminology preferred.

Education

• High school diploma or equivalent

Experience

• Experience in collection of accounts for healthcare service providers (hospital, urgent care clinics, and/or physician's office) preferred.