Global Building Operational Performance Excellence Lead

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a strategic leader to spearhead our Global Building Performance Excellence and Sustainability Program, driving operational transformation and sustainable practices across our corporate real estate portfolio. This role will lead the development and implementation of groundbreaking initiatives that set new standards for building performance optimization and sustainable operations.

Key Responsibili3es:

Strategic Leadership & Program Development

• Design and execute Global Building Performance Excellence and Sustainability Strategy programs
• Lead pilot program implementation at key global sites
• Develop scalable frameworks for future global rollout
• Drive sustainability integration across all operational aspects

Performance Management & Sustainability Implementa3on

• Establish comprehensive building performance baselines and sustainability KPIs
• Design real-time monitoring systems and performance dashboards
• Create standardized benchmarking methodologies
• Develop normalized performance targets for various building types
• Implement sustainability program components across all regions
• Monitor and optimize decarbonization, resource preservation, and climate risk initiatives

Opera3onal Excellence & Process Op3miza3on

• Create standardized root cause analysis playbooks
• Develop and implement Standard Operating Procedures (SOPs)
• Integrate fault detection and diagnostic programs
• Lead cross-functional teams in operational excellence initiatives
• Ensure continuous improvement of sustainability program activities

Stakeholder Management & Communica3on

• Partner with Regional Portfolio Management, Facility Management, and Global Corporate Sustainability teams
• Build relationships with key internal and external partners
• Drive alignment across global and regional teams
• Deliver executive-level communications and reporting
• Track and communicate success stories and program achievements

Required Qualifica3ons:

• 10+ years of experience in corporate real estate, building operations, or facility management
• Advanced degree in Engineering, Business Administration, or related field
• Proven track record of leading large-scale operational transformation programs
• Deep understanding of building systems, energy management, and sustainability
• Strong operations experience in large, multi-dimensional organizations
• Excellence in stakeholder management and executive communication
• Experience with building automation systems and performance analytics

Preferred Qualifica3ons:

• Professional certifications (PE, PMP, LEED AP, etc.)
• Experience with ENERGY STAR, CBECS, and other building performance benchmarking systems
• Knowledge of sustainable operations guidelines and green building standards
• Familiarity with data analytics and visualization tools
• Experience in implementing corporate sustainability programs
• Understanding of key sustainability issues including decarbonization, embodied carbon, circularity, and climate risk

Behavioral Competencies:

• Strategic thinking and problem-solving ability
• Change management and innovation mindset
• Strong collaborative and relationship-building skills
• Results-driven with exceptional project management capabilities
• Business acumen with customer/client focus
• Leadership and ability to inspire teams

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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