Senior Business Analyst

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

The Corporate Information Services Department is seeking a dynamic and talented Sr. Business Analyst

The Sr. Business Analyst works with IT project teams and business clients to collect, clarify, and translate business requirements into documentation and conceptual design from which applications and solutions are developed. The business analyst is an active thought partner and application visionary who shapes technology demand among the business community.

Key Responsibilities include:

• Works with business partners to elicit, analyze, and document business requirements.
• Liaises with IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions.
• Facilitates regular requirement gathering and design sessions with user community and communicates expectations to the development team.
• Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards.
• Works with multiple stakeholders to assess the impact of proposed solutions, facilitate deployments and minimize disruption to services.
• Works with business partners to conduct user acceptance testing.
• Documents user manuals to describe application installation and operating procedures.
• Coordinates the project resources to ensure that projects are delivered on time and within budget.
• Identifies opportunities for business-led delivery.
• Provides consultative support on business-led technology initiatives.
• Adheres to appropriate UHS Project Management standards.
• Documents project progress using UHS selected project management toolsets.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Provides on call after hours support as needed.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Keeps management well informed of activities, needs, problems.

Knowledge:

• Bachelor's degree in healthcare or technology related field required.
• 5-8 years of experience in healthcare information technology or project management experience required.
• Ability to understand business functionality and translate it into application requirements.
• Ability to create compelling business cases with accurate cost and effort estimations.
• Excellent understanding of business complexity and project interdependencies.
• Understanding of hospital workflow and operational processes within a department or interdepartmentally.
• Microsoft Office - Proficient in Word, Power Point, Outlook, strong understanding of Excel and Visio.
• GotoWebinar meeting facilitation.
• Able to communicate clearly and respectfully with all levels at Corporate and with facility personnel.
• Strong customer focus and ability to set and manage client expectations.
• Experience leading projects, establishing consensus and moving forward to complete objectives.
• Knowledge of project management terms and tools, support methods and practices.
• Learns quickly, takes constructive feedback on performance, stays focused on the job with attention to detail and produces desired outcomes.
• Advanced working knowledge of clinical information systems and project management software.
• Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
• Understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.).
• Understanding of modeling techniques, such as unified modeling language, etc.
• Experience writing software requirements and test specification, and report specifications.
• Lean Six Sigma certification preferred.

Skills:

• Intellectual curiosity and the ability to question thought partners across functional areas.
• Ability to quickly troubleshoot problems that may arise in work products.
• Ability to partner with multiple stakeholders and influence project decisions.
• Strong organizational skills with an ability to prioritize and meet deadlines.
• Excellent oral and written communication skills, as well as ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding.

Travel Requirements: Up to 20% domestic US travel (depending on project need).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.