Regional Director of Nursing - Northeast / Midwest Region

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The primary role of the Regional Director of Nursing (RDON) is to provide end-to-end operational oversight, clinical direction, and leadership support of the nursing functions, ensuring best-in-class, quality patient care and nursing staff performance. The RDON is accountable to develop and execute strategies that shape the future of nursing practices within the region through strategic planning and leadership.

Primary Responsibilities:

• Direct all nursing operational activity in the region and serve as the nursing executive leading the regional team
• Analyze, report, and remediate regional performance against business goals, achieving targeted operational and financial outcomes
• Collaborate with front-end teams, pharmacy operations, and sales departments to effectively achieve shared business objectives
• Maintain consistent service levels by managing staff, monitoring metrics, adhereing to processes, and managing performance. Lead quality improvement initiatives focusing on patient satisfaction, oversee regional audits, and apply insights for continuous improvements. Create region-specific action plans and implement best practices
• Guarantee consistent application and adherence to policy, procedure, licensing, and regulatory accreditation requirements. Oversee the utilization, efficiency, and effectiveness of systems that support the delivery of patient care and the achievement of quality patient outcomes
• Collaborate with the Clinical Learning and Development team to provide direction and support in the development of patient training and care materials. Work with the Clinical Learning and Development team to ensure the creation and delivery of high-quality patient training and care materials
• Create working relationships and collaboration time with the Regional Vice President of Operations (RVP), Directors of Operation (DOO), and branch General Managers (GM) to achieve shared business goals
• Ensure proactive and prudent recruitment planning according to market needs, upcoming growth initiatives and expansions using available workforce planning resources Plan recruitment proactively based on market needs, growth initiatives, and expansions
• Support collaboration of nursing and billing department to ensure timely and accurate nurse billing processes. Ensure coordination between nursing and billing for timely and accurate billing processes
• Prepares and delivers executive level presentations routinely and as required
• Adhere to all applicable federal, state and local laws and regulations, serving as a subject matter expert
• Assists in internal and external audits
• Provide solutions for operational gaps affecting patient care. .Supervise quality improvement processes and tools with Clinical Quality Nurse Directors
• Collaborate with Quality, Employee Relations, PBP, and/or Compliance departments to ensure proper documentation, investigation into event reports and other issues, resulting in resolution and/or remediation plans
• Analyzes, evaluate, plans and execute nursing initiatives and strategies
• Educate staff on nursing processes and company initiatives. Develop benchmarks for nursing programs' efficiency and effectiveness
• Complete reporting of quality data, research employee/patient grievances and participate in Branch emergencies (actual and planned drills)
• Maintains and participates in the review of organization-wide policies and procedures to ensure the delivery of quality patient care
• Prepare periodic reports for management as required
• Participate in various internal committees as requested
• Coach, mentor and elevate the nursing organization to deliver and exceed patient/customer expectations
• Ownership for hiring of nursing management personnel and effective onboarding
• Effective and efficient performance management
• Maintain and develop professional competency through seminars, workshops and professional affiliations
• Position will consist of 50% travel

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active Nursing license in the state of practice and other states
• 5+ years of experience in a related specialty, such as the pharmaceutical industry, home health care, ambulatory infusion, healthcare operations or critical/emergency care
• 4+ years of experience in leadership and people management required. Experience in home infusion preferred, hospital/home health care/ field based clinical operations acceptable
• Professional presence, including comfort level providing education to individuals and groups, peers and executives
• Able to work with a cross-functional team of professionals including dietitians, pharmacists and pharmacy technicians, nurses, case managers, discharge planners, physicians, outside nursing agencies, patients, families and caregivers
• Able to travel as required; potential travel 50%

Preferred Qualifications:

• Master's degree in nursing
• Reside in the region of oversight
• Excellent interpersonal, communication and organizational skills

The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.