I. JOB OVERVIEW
Job Description Summary: |
The George Washington University Dining Services, part of the university's Business Services team, oversees all food operations on the Foggy Bottom and Mount Vernon campuses. The Campus Dining Administrator provides direct support to the Assistant Director of Campus Dining Services in managing the residential dining program operated by a third-party vendor. This role assists with day-to-day operations, contract oversight, facilities coordination, and student engagement efforts to help ensure a high-quality dining experience aligned with the university's service and operational standards.
As a member of the Finance family, this role is accountable for operational reporting, vendor performance monitoring, and ensuring that financial and service objectives are met across dining services. The position supports the broader department's mission by contributing to the efficient and student-focused delivery of campus auxiliary services.
Primary Responsibilities:
- Ensure compliance with food service and facilities vendor contracts, including performance standards and service levels.
- Oversee daily operations and service delivery of outsourced facilities/maintenance vendor.
- Manage facilities and maintenance needs related to residential dining locations.
- Coordinate movement and inventory of equipment and materials; maintain up-to-date records on blueprints, space utilization, and dining-related assets.
- Monitor safety and sanitation standards to ensure compliance with health regulations and university policies.
- Collaborate with internal partners to promote a safe, accessible, and student-centered dining environment.
- Build and maintain effective working relationships with students, staff, and vendor partners.
- Gather and communicate student feedback to inform program improvements and vendor service delivery.
- Monitor key performance indicators (KPIs) and vendor reporting to ensure service quality and accountability.
- Contribute to a culture of excellence and continuous improvement within the dining services team.
Performs other related duties as assigned including providing cross team training and learning/performing backup tasks for finance team member when needed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. |
Minimum Qualifications: |
Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. |
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: |
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Preferred Qualifications: |
- Strong commitment to GW's values, including integrity, respect, and service to the university community.
- Demonstrates high ethical standards, professionalism, and personal accountability.
- Self-starter with a strong work ethic; takes initiative and follows through on responsibilities with minimal oversight.
- Effective communicator-open, honest, and direct, with the ability to build trust across all levels of the institution.
- Proven ability to collaborate in a team setting while also thriving in independent roles.
- Strategic thinker who combines intellectual curiosity with practical problem-solving skills.
- High level of responsiveness, adaptability, and commitment to service excellence.
- Comfortable working in a fast-paced, dynamic environment with shifting priorities.
- Builds and maintains strong relationships with faculty, staff, students, and external partners.
- Approaches challenges with a positive, solution-oriented mindset and seeks collaborative, "win-win" outcomes.
- Demonstrated ability to operate with professionalism, discretion, and sound judgment under pressure.
- Receptive to change and enthusiastic about continuous improvement and innovation.
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Hiring Range |
$43,888.00 - $67,654.90 |
GW Staff Approach to Pay |
How is pay for new employees determined at GW? |
Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
II. JOB DETAILS
Campus Location: |
Foggy Bottom, Washington, D.C. |
College/School/Department: |
Operations |
Family |
Finance and Business |
Sub-Family |
Business and Auxiliary Services |
Stream |
Individual Contributor |
Level |
Level 1 |
Full-Time/Part-Time: |
Full-Time |
Hours Per Week: |
40 |
Work Schedule: |
Monday-Friday 8:00AM-5:00PM |
Will this job require the employee to work on site? |
Yes |
Employee Onsite Status |
On-campus (in person) |
Telework: |
No |
Required Background Check: |
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search |
Special Instructions to Applicants: |
Employer will not sponsor for employment Visa status |
Internal Applicants Only? |
No |
Posting Number: |
S013759 |
Job Open Date: |
06/17/2025 |
Job Close Date: |
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If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until: |
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Background Screening |
Successful Completion of a Background Screening will be required as a condition of hire. |
EEO Statement: |
The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law. |
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