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Senior Director, Medical Information (Remote)

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Jul 10, 2025
Job Description General Summary: The Senior Director, Medical Information will set and execute the strategic vision for a modern, innovative and globally harmonized Medical Information function. This individual leads a high-performing team of individuals (internal staff and contractors), overseeing scalable systems and processes and delivering best-in-class, compliant medical information services. A core focus of this role is driving operational excellence through exploration and implementation of advanced technologies, including AI-enabled solutions, to optimize efficiency and enable organizational scale The successful candidate will bring deep domain expertise in Medical Information. Key Duties and Responsibilities: Strategic Leadership: Define and drive the vision for Medical Information, (including medical inquiry management globally for all of Vertex' marketed and developmental products, contribution to the Medical Affairs strategy and deliverables for internal stakeholders) to achieve the highest-level service and customer satisfaction (internally and externally) Align Global Medical Information strategy with the Medical Affairs objectives and enterprise goals Develop and implement scalable, forward-looking goals that ensure medical information is a strategic value-driver and trusted resource internally and externally Operational excellence: Oversees Medical Information systems, vendors and processes to ensure quality, efficiency, scalability and compliance Lead the design and implementation of AI-driven tools to automate workflows, extract insights and enhance service delivery across channels and geographies Collaborates with Digital, Technology & Engineering (DTE) and cross-functional partners to evaluate, select and deploy platforms that future-proof the GMI function. Tracks departmental key performance indicators (KPIs) to assess and/or system performance and recommends adjustments to address KPI deficiencies Forecast GMI spend and manages budgets to achieve GMI departmental goals and objectives Compliance, Governance & Medical Accuracy Ensure MI processes are audit ready, compliant with global regulations and aligned with medical review (MR) standards Oversees development of standard and customized response letters and contributes to the development of scientific platforms with a focus on consistency, accuracy and scientific rigor Cross-functional Partnership & Insights generation Collaborate across Medical Affairs, Legal, Regulatory, Commercial and Compliance to ensure integrated medical communication and fact-checking support Generate actionable insights from medical inquiries and interactions to inform internal strategy, including evidence generation planning Team development & Talent Development Inspire a high-performing diverse global team of internal staff and external partners Foster a culture of innovation, accountability and continuous improvement Provide mentorship and career development opportunities that align with both business needs and employee aspirations Required Knowledge and Skills: Demonstrated success in department strategic planning; developing and building high performing teams; coaching/developing direct reports and vendors; project planning; forecasting and budget management Ability to lead a team of 15+ team members to work collaboratively in a dynamic, team-based matrix environment Excellent interpersonal and communication skills to shape the opinions of and negotiate with senior leaders Ability to think broadly about medical communications and the compliance and/or legal impact of such communications In-depth knowledge of ICMJE, good publication practices and journal review/selection criteria Ability to develop strong collaborative relationships with internal colleagues Comprehensive knowledge of the stages of drug development and the available corporate and public resources used to construct a medical information response Comprehensive knowledge of relevant (area-specific) legislation or regulatory guidance governing the provision of medical information and applicable data privacy legislation Analytical skills and an ability to synthesize data sets and study summaries into meaningful oral or written communication materials Extensive experience in launch planning and execution for medical information teams Ability to produce effective management project briefings to senior staff Ability to interact effectively with staff at all levels Ability and initiative to solve problems Ability to ask questions, constantly learn, adapt, evolve Required Education Level: Advanced degree in a health-related science MD, PharmD, PhD or JD. Required Experience: Requires 12+ years of experience working in Medical Information in the biotech/pharma industry, with a minimum of 5 years in a management/supervisory role Leading Medical Information team(s) for 8+ years Pay Range: $236,000 - $353,900 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Remote-Eligible Flex Eligibility Status: In this Remote-Eligible role, you can choose to be designated as: 1. Remote: work remotely five days per week and come into the office on occasion - you're always welcome on-site; or select 2. Hybrid: work remotely up to two days per week; or select 3. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com