New 
Customer Service Representative
 TEKsystems | |
$21.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, California, San Diego | |
 Jun 07, 2025 | |
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*Are you passionate about helping others and thrive in a fast-paced environment? We're looking for a friendly, detail-oriented Customer Service Representative to join the dynamic call center team! *
**must be available from 5am-10m 7 days a week.** *What You'll Do:* * Be the first point of contact for customers, handling inbound calls and occasional follow-ups with care and professionalism. * Provide accurate information on prior authorizations, general inquiries, and sensitive topics with discretion. * Deliver exceptional service while maintaining a high level of accuracy in data entry. * Navigate multiple systems and tools to track and update customer interactions. * Manage a high call volume-typically 50-100 calls per day depending on complexity-while maintaining quality and accuracy standards. *What We're Looking For:* * At least 1 year of recent high-volume call center experience (within the last 2-3 years). * Strong computer skills and the ability to type at least 30 words per minute. * A positive attitude, strong communication skills, and a commitment to customer satisfaction. * Experience in the healthcare industry is a plus. * Familiarity with call center metrics and performance standards. *Pay and Benefits* The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in San Diego,CA. *Application Deadline* This position is anticipated to close on Jun 13, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |