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Business Operations Director - Surgical Services

Virtua
life insurance, vision insurance, paid time off, sick time, tuition assistance, 401(k), 403(b)
United States, New Jersey, Voorhees
Jun 05, 2025
At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 otherlocations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Voorhees - 100 Bowman Drive

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

100 Brick Road Marlton

Job Information:

This position will support the VP of Surgical Services Operations by helping the Surgical Services AVP's across the Virtua system. Travel to all campuses will be required.

Job Summary:

Responsible for the overall management of administrative, support and business operations for the department(s). In concert with the Vice President has system-wide oversight of business operations, resource management, reduction of expenses, analytic analysis, productivity, block utilization, and supporting the growth of the department(s).

Position Responsibilities

Works with divisional AVP's and VPs of finance on annual budgets and variance reports. Develop ROIs as needed.

Drives budgetary goals and adjusts for volume and revenue management, translates business strategies into successful clinical operations, uses PI initiatives to improve daily operations.

Demonstrates broad knowledge of department's finances and translates that knowledge to create financial efficiencies.

Responsible for effectively managing resources and leveraging financial information to achieve year over year improvement to the P&L. Developing and monitoring dashboards, analysis of financial productivity and capital budgets with leaders. Prepare and report monthly PL reports.

Manages large, complex projects to support the growth of the department, including providing operational leadership for achievement of the business goals. Aligns the needs of the consumer with the operations of the department and leverages technology to keep pace with the changing healthcare landscape. Process improvement skills for current and future projects to support architectural changes and department efficiencies.

Fosters positive communication and develops effective relationships with partners, staff and leadership including system-wide departments.

Position Qualifications Required:

Required Experience: 7-10 years of professional work experience in a healthcare-related field. Experience increasing patient volume, and revenue growth and capture.

Knowledge of billing and insurance requirements including pre-authorization, and co-pay collection. Must have a thorough knowledge of health system organizations, administration, and policies and procedures. Requires effective use of problem solving, negotiating, conflict management, team leading and teambuilding skills. Must possess ability to communicate well in written and verbal forms with others, both internally and externally. Requires strong business acumen with ability to translate goals into actions.

Required Education: Bachelor's degree in business, finance, or healthcare-related field, Master's degree preferred

Annual Salary: $95,830 - $157,932 The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

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