Call center specialist

22nd Century Technologies, Inc.
$ 37.88 /hr. on W2

Jun 05, 2025
Job Title: Call center specialist Location: Mercerville, NJ 08619 Pay Rate: $ 37.88 /hr. on W2 without benefits Duration: Long term Work hours: Work Hours:8:30 am to 4:30 pm BG Check Required: Yes Job Description: Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification, and other authorizations. Requests information from customers to determine their needs, or purpose of call. Verifies the completeness and accuracy of information on forms and applications Answers questions, explains rules, regulations, policies and procedures, clarifies forms, provides detailed instruction and direction in the completion of applications, and resolves the more difficult and sensitive customer issues and problems. Requests information from customers to determine their needs, or purpose of call. Verifies the completeness and accuracy of information on forms and applications.