Front Desk Administrator

Front Desk Admin - Novi, MI (On-site)
Hexagon's Manufacturing Intelligence division is seeking a Front Desk Admin for our Novi, MI office. This is an On-site position.

At Hexagon, we strive to help industrial manufacturers develop the disruptive technologies of today and the life-changing products of tomorrow. Our strength comes from our global footprint and enormous portfolio of advanced industrial sensors, measurement technologies, factory automation, simulation, and analytics tools.

Why Join Us?
* Be part of a global leader in industrial intelligence.
* Collaborate with a forward-thinking team dedicated to innovation and excellence in customer service.
* Learn from a long-tenured existing team with deep product and customer experiences.

The Front Desk Admin will be the first point of contact for visitors and callers to the Novi, MI office and will play a key role in administrative support, office coordination, and communication within the office. This role requires a professional demeanor, strong organizational skills, and proficiency with Microsoft Office tools.

What You'll Do
* Greet and assist all office visitors, vendors, and guests professionally and courteously.
* Answer and route incoming calls, taking messages as needed.
* Manage general office email inbox and handle inquiries or direct them appropriately.
* Maintain front desk and common office areas, including conference rooms and supply stations.
* Coordinate incoming/outgoing mail and packages, including courier services.
* Provide administrative support to various departments, including data entry, file management, and document formatting.
* Order and manage office supplies inventory.
* Schedule and support onsite meetings, including catering and logistics.
* Support new hire onboarding with desk setup, welcome coordination, and facility orientation.
* Ensure adherence to safety and security protocols, including visitor check-in and badge management.

* High school diploma or equivalent required; associate degree preferred.
* 2+ years of experience in administrative, front office, or customer-facing roles.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
* Strong interpersonal and communication skills.
* Highly organized with the ability to manage multiple tasks.
* Reliable, punctual, and professional in both appearance and conduct.
* Experience with phone systems and basic office equipment (copiers, printers) a plus.

Work Environment:
This is a fully on-site position based in a professional office environment in Novi, MI.
* Standard office hours with occasional flexibility as needed.
* Frequent use of office equipment including computers, phones, and printers.
* Regularly required to sit or stand for extended periods.
* Occasional lifting of office supplies or packages up to 20 pounds.
* Office is clean, well-lit, and climate-controlled.

What We Offer
* Competitive salary with opportunities for performance-based bonuses.
* Comprehensive healthcare benefits (medical, dental, vision), including Health Savings Accounts (HSA) with employer contributions.
* Paid time off (PTO), including holidays and parental leave.
* 401k with generous employer match and tuition reimbursement to support your professional development.
* Robust employee assistance programs and disability insurance for your well-being and peace of mind.

#LI-Onsite
#NoviMI

Explore Life at Hexagon
At Hexagon, we're empowering an autonomous, sustainable future through innovation in manufacturing intelligence, simulation, and automation. Get to know our teams, our culture, and our technology through our social media channels:
Instagram: @hexagon_mi | @hexagon_ab
LinkedIn: Hexagon Manufacturing Intelligence
YouTube: Hexagon MI | Hexagon AB
Twitter/X: @HexagonMI | @HexagonAB
Facebook: Hexagon Manufacturing Intelligence

Learn more at hexagon.com and get inspired by how we shape smart change across industries.