Background Investigator (Remote)

• Conduct interviews, retrieve records, conduct research, and prepare reports of investigation in compliance with federal standards, all laws, and other required federal agency regulations
• Compile information in a clear, concise report that helps determine employment suitability and security clearance eligibility via a standardized reporting format (in accordance with investigative standards)
• Conduct impartial, fact-based pre-employment investigations and efficiently manage and deliver investigation reports within agreed deadlines and utilize experience in conducting both in-person and remote candidate interviews
• Proactively identify information gaps and inconsistencies, strategizing effective ways to gather necessary data and perform candidate interviews as part of comprehensive background checks over the phone and virtual
• Execute criminal background checks and civil lawsuit verifications using public records
• Prepare organized lists to streamline the background check process
• Maintain consistent, professional communication with clients and stakeholders and meet quality, timeliness, and production metrics for all work assigned in a rapid, time-sensitive setting
• Interact with team leader and case review officers to ensure thoroughness of investigations

• Bachelor's Degree or 4 years of general experience with relevant skills
• Must have at least 3 years of experience performing background investigations
• Proficient in HRIS systems (Workday, SAP, and ServiceNow) and strong data management skills
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
• Track record of working in a customer-focused environment where the emphasis is on SLA's and continuous improvement. Ideally worked in an HR Shared Service Centre before, running an operations team, and other relevant operational experience
• Knowledge of case management solutions preferred (Service Now is ideal)

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.