New

CMRO Administrator

Leonardo Helicopters

United States, Pennsylvania, Philadelphia

3050 Red Lion Road (Show on map)

Jun 05, 2025

Summary of Position:

Coordinates the day-to-day tasks and responsibilities in the Completions and Maintenance Hangars including but not limited to the following:

Coordination of the Repair Station work orders.
Work closely with the Completion and Maintenance Supervisors, and Quality Control Manager. to develop work order setup structure that meets the work demands of Maintenance and Quality.
Ensure that all hard copy documentation, required by the Repair Station, are included with the closed work order.
Create file system of hard copy work order packages within the Repair Station, which must be kept for two years and updated on a continuous basis.
Review Quoted and Actual Hours in work orders to coincide with SharePoint
Update Work Order Recorder and Customer Maintenance Breakdown weekly
Generate weekly hours reports for Maintenance A/C to Supervisors and Leads
Review with MPTS to ensure accuracy of parts consumed to work orders
RDA creation and accruals management
Assist with AS9100 compliance report and monitor technician time for accuracy
Assist Customer Support Administrator with travel planning for CMRO Technicians and Quality Control Inspectors
Required to interface with customers, CSM, hangar personnel, and company department supervisors/managers to ensure efficient work order flow in the hangar and final invoicing to customer.

	Duties and Responsibilities:	% of Time
1	Coordination of the Repair Station work orders	20
2	Review Quoted and Actual Hours in work orders to coincide with SharePoint	20
3	Update Work Order Recorder and Customer Maintenance Breakdown weekly and generate weekly reports	20
4	RDA creation and accruals management	15
5	Assist with AS9100 compliance report and monitor technician time for accuracy	5
6	Assist Customer Support Administrator with travel planning for CMRO Technicians and Quality Control Inspectors	5
7	Required to interface with Customers, CSM, Hangar personnel, and Company department Supervisors/Managers to ensure efficient work order flow in the hangar.	15
	Total	100%

Qualifications for Position:

Education

Associates Degree from an accredited institution required, Bachelors Degree is a plus

Experience

Minimum of 1 to 3 years of relatable experience in FAA 145 environment

Competencies & Attributes

Applicant must be highly organized, able to effectively follow-up, have both keen interpersonal and computer skills (Microsoft Excel, Word, etc.). (S)he must possess proactive approach to new processes and create solutions for procedure deficiencies. Working knowledge of SAP, extremely strong organizational skills, attention to detail, ability to multi-task and work under pressure with stringent deadlines. (S)he will be a competent leader, able to provide guidance that enhances company performance with the goal of sustainable long-term company profitability.

Licensure/Certification

Excellent PC skills, MS Office Suite proficiency, SAP experience, MS Outlook

Equal Opportunity Employer/Vet/Disability