Client Manager- Team Lead

Prime Time Healthcare
United States, Nebraska, Omaha
18010 Burt Street (Show on map)
Jun 04, 2025
Job Title: Client Manager Team Lead Location: Omaha, NE Department: Sales Reports To: Sales Manager Job Type: Full-time Position Summary: We are seeking a motivated and results-driven Client Manager Team Lead to join our growing Sales division. In this leadership role, you will support and guide a team of Client Managers responsible for building and maintaining contracts with healthcare facilities across the country. The ideal candidate is a strong communicator, natural leader, and strategic thinker with a passion for developing others and driving team performance. Key Responsibilities: Partner with Sales Managers and fellow Team Leads to refine systems and processes across the department. Conduct regular 1:1s focused on team member development, performance, and goal setting. Serve as the first point of contact for team escalations and assist with issue resolution. Oversee daily team workflow to ensure productivity and alignment with departmental goals. Ensure compliance with team objectives, policies, and action plans. Actively market and secure new staffing contracts with healthcare facilities. Build and maintain strong relationships with client facilities through regular outreach and engagement. Develop job openings and match qualified clinicians based on client needs. Interview clinicians and assess fit for client openings. Maintain consistent documentation of all communication and activity within CRM systems. Collaborate with recruiters to ensure successful clinician placement and ongoing support. Manage candidate submissions to clients and follow up to secure placements. Qualifications: High School Diploma or GED required; additional education a plus. Prior experience in healthcare staffing, account management, or sales is preferred but not required. Excellent organizational, multitasking, and time management skills. Strong verbal and written communication skills. Customer service orientation and a client-first mindset. Negotiation skills and experience with contract management are a plus. 50 or more active assignments assigned to the CM. High attention to detail and commitment to process accuracy.