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Events and Hospitality Coordinator

Amada America, Inc.
dental insurance, life insurance, vision insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k)
United States, North Carolina, High Point
Jun 03, 2025
Description

The position of an Events and Hospitality Coordinator is solely responsible for the needs of all AMADA customers and guests while visiting our Technical Center for daily demos and bi-annual event shows. This position will also handle various clerical duties as well.

ESSENTIAL FUNCTIONS



  • Greet customers upon their arrival to our Technical Center
  • Arrange transportation & lodging for customers & guests
  • Arrange catering services for customers and guests
  • Prepare & serve beverages, lunch and dinner for customers and guests
  • Manage all other vendor related services for demos & shows
  • Create facility design layouts for demos and shows
  • Organize areas for customers to ensure decor, furniture & equipment are set
  • Utilize word processing and spreadsheet software daily including, letters, memorandums, documents, and/or reports.
  • Maintain files and contracts for record keeping purposes
  • Pickup & deliver mail, answer phones, redirect calls, reply to voice messages, email, schedule, pay invoices, process payments and other types of reporting and spreadsheet management
  • Assist with any other administrative support within the Technical Center
  • Perform other related duties as assigned by Management


NON-ESSENTIAL FUNCTIONS



  • May perform and/or assist in other departments outside of Hospitality


REPORTING RELATIONSHIP



  • General Manager


SUBORDINATE STAFF



  • None


KNOWLEDGE



  • Computer, Multi-line phone system, Microsoft Office - specifically Excel, Word, PowerPoint
  • Strong understanding of hospitality concepts


SKILLS



  • Must be Enthusiastic, Sociable and Welcoming
  • Ability to work within a Team environment
  • Must have Excellent & Professional communication skills (verbal and written)
  • Must be Detailed-Oriented and Focused at all times
  • Must be able to Multitask in a high-pace work environment
  • Ability to make all guests feel welcomed by providing the best and unforgettable customer service experience
  • Ability to be Creative when decorating and laying out floor plans
  • Ability to order any type of supplies in preparation for an event show
  • Ability to prepare food and use commercial kitchen appliances
  • Experience serving in banquet halls or restaurant settings is a PLUS


TRAVEL



  • Rarely to other Technical Centers (California and Illinois)


PAY RANGE



  • $18.00-$20.00/HR


SCHEDULE



  • Monday - Friday
  • 8:00AM - 5:00PM


BENEFITS



  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance


WORKING CONDITIONS



  • LIFTING up to 50 pounds unassisted daily
  • Walking up and down the stairs to get to second floor
  • Climate controlled
  • Well lit
  • Quiet
  • Secured building (badge access only)


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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