Welcome Desk Associate-The Salvation Army Kroc Center

Responsibilities:

• Provide world class customer service to the community; see that all customers, clients and members are given prompt and courteous service, with an attitude of Christian hospitality.
• Perform point of sales (POS) transactions/CCMS functions at the Welcome Desk.
• Perform all Welcome Desk duties.
• Serve customers, clients and membership.
• Receive and handle incoming telephone calls, greet visitors and respond to emails in a friendly and business-like manner.
• Direct calls to appropriate program/staff in a timely manner.

Qualifications:

• Ability to sit, walk, stand, bends, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Basic Microsoft knowledge.
• Ability to grasp, push, pull objects and reach overhead.
• Ability to lift and carry 40 lbs.
• Attendance/Punctuality