Outbound Loan Specialist 1

This position offers a results-based compensation model that rewards your performance, giving high-achieving professionals the exciting opportunity to earn well beyond a base salary.

The hours for this position are:

Monday - Friday: 10:00 AM - 6:00 PM

Saturday: 1 - 2 per month from 9:00 AM - 2:00 PM

Role

Initiates and completes loans with existing members and non-members. This is accomplished by making outbound sales calls according to the lists provided. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.

Essential Functions & Responsibilities

• Exemplifies the core values of CAMPUS while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
• Makes outbound calls to initiate new loans and/or services according to lists provided
• Arranges loan closings and communicate the closing details via Member Support Specialists or Service Center
• Opens accounts and disburses loans as needed
• Tracks and analyzes individual lists to determine profitable lists and where we can improve. Provides input on potential new outbound market areas
• Serves as backup for Inbound Online loan applications

Education

• High School Diploma or GED

Experience

• 1 - 3 years of similar or related experience
• Lending experience preferred

Other Skills

• Attention to Detail
• Collaboration and Teamwork
• Communication
• Excellent Member Service
• Outbound and Inbound Sales Calls
• Problem Solving
• Product Knowledge
• Sales Tracking
• Thorough understanding of the credit unions membership and lending policies, documents, and required disclosures
• Time Management and Organization

Full-Time Employee Benefits Package

Full-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!

EOE/AA including Veterans and Disabled