Posting Details
Position Information
| Job Category |
Support Staff |
| Position Title |
Learning Support Coordinator |
| Full Time/Part Time |
Full Time |
| Division |
Office of Equity and Diversity |
| Department |
Office of Equity and Diversity |
| Hiring Wage/Salary Range |
$19.00-$21.50 |
| Professional Experience/ Qualifications |
- Excellent verbal and written communication skills are required
- Demonstrate strong organizational, time management, and workflow management skills
- Possess a high degree of confidentiality and integrity combined with a professional demeanor
|
| Preferred Qualifications |
- Experience working in higher education and proctoring exams.
- Experience working with student disability services and a general working knowledge of commonly issued academic adjustments at the post secondary level.
- Demonstrated experience and proficiency with Microsoft Office (Word, Excel, and Outlook), Google Workspace, and Accommodate online portal system, or the ability to quickly learn and efficiently work within the systems.
|
| Education |
- High school diploma or equivalent is required.
- An Associate's degree from an accredited institution or equivalent professional experience is preferred.
|
| Certifications |
|
| Offer Determination |
When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. |
| Physical Requirements |
|
| Other Information |
|
| Benefits |
Colgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our
Benefits page. |
| Department Statement |
The Office of Student Disability Services envisions a University community who values and accepts all members of the student population by providing a campus environment that is structurally, culturally, and curricularly accessible to all.
In conjunction with the University's core values and overall mission, the purpose of the Office of Student Disability Services (
OSDS) is to ensure equitable access for all students and to both recognize and appreciate disability as a respected feature of diversity and inclusivity.
Located within the
OSDS and the Accommodated Testing Center (
ATC), the Learning Support Coordinator (
LSC) will report to the Assistant Director of the
OSDS. The
LSC will work in close collaboration with the
OSDS Assistant Director and Executive Director to coordinate and support a range of services for learners of diverse abilities at Colgate. Key areas of focus for this position will include acting as the primary
ATC proctor overseeing students as they take exams in the
ATC, which is designed to serve students with academic adjustments originating from the
OSDS. As the primary
ATC proctor, the
LSC ensures academic integrity during exam administration, while simultaneously adhering to policies and guidelines and demonstrating empathy to diverse learners. |
| Accountabilities |
Accountable for administrative duties as directed by the Assistant Director and/or the Executive Director of the
OSDS. All stipulations and special conditions detailed on the electronic exam cover sheet as dictated by the Assistant Director and/or Executive Director of the
OSDS are enforced
by the
LSC. The
LSC manages the online scheduling system to support both students and faculty, administers and monitors exams, collects and stores all exam materials, and prepares the exams for faculty retrieval or delivery in a secure and confidential manner. The
LSC oversees the room at all times during exam administration and monitor all students while ensuring the location is a quiet environment with minimal distractions.
Efficient operation and basic care of all testing equipment are essential aspects of the LSC's role, which includes but is not limited to computer hardware, software, and printers. The
LSC demonstrates professional behaviors, provides superior customer service, and uses critical thinking skills to solve problems independently while working under minimal direct supervision. The
LSC exercises sound judgment and flexibility while exhibiting a calm demeanor when complex situations arise.
Specific Accountabilities include, but are not limited to:
- Create and maintain shared exam scheduling calendars, schedule forms, and other proctored requests.
- Design and implement a process workflow and create a guideline manual for students and faculty to follow, from exam initiation to completion, to ensure best practices and academic integrity standards are clear.
- Serve as the point of contact for students and faculty by sending reminder emails, flagging issues, and entering exams in exam scheduling calendars.
- Package exams before student administration and prepare for pick up or delivery to faculty upon completion.
- Validate student identity and collect test schedule forms and other paperwork presented by students.
- Document and report any testing misconduct or irregularities.
- Monitor student exams to ensure and maintain exam security and maintain confidentiality regarding student testing and case information.
- Ensure students adhere to the testing timetable, and that breaks are monitored, according to the cover sheet.
Additional areas of focus for this position will include a working knowledge and implementation of academic adjustments in accordance with the Americans with Disabilities Act Amendments Act (
ADAAA) of 2008 and Section 504 of the Vocational Rehabilitation Act of 1973 to support students with disabilities, which includes management of testing services and the distribution and support for assistive technology. The
LSC also works one-on-one with students with a range of learning abilities to ensure they have full access to educational resources and assists them with study strategies, time management skills, and navigating their academic experience.
- Provide ongoing student support, implementation of policy and procedures, and overall office functionality
- Serve as the primary assistive technologist for student-related needs
- Build strong collaborative relationships with colleagues in OSDS and other partnering offices across campus (Residential Life, Administrative Deans, Director of Student-Athlete Academic Services, Admissions, Registrar)
- Support/Develop training opportunities for faculty and staff in collaboration with the Assistant and/or Executive Director of OSDS
- Understand learning theory and practice to support diverse learner needs
This position has been designated as a Campus Security Authority (
CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department. |
Posting Detail Information
| Requisition Number |
2025S047Posting |
| Temporary |
No |
| Work Schedule |
|
| Job Open Date |
05/16/2025 |
| Job Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
|
| EEO Statement |
The University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of merit, ability, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws. |
| Clery Act |
CAMPUS CRIME REPORTING AND STATISTICS
The Department of Campus Safety will provide upon request a copy of Colgate's Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at:
https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at
cusafety@colgate.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Are you currently a Colgate employee?
- *
Have you ever been a Colgate employee?
- *
Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?
- *
Are you at least 18 years of age?
- *
Please let us know how you heard about this position.
- Albany Times Union
- Binghamton Press & Sun
- BlackCoachesinSports
- Careerbuilders.com
- Cazenovia Republican
- Centralnewyorkhelpwanted.com
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Colgate Employee
- Colgate Website
- CoSIDA
- Diverse Issues of Higher Education
- HERC (Upstate New York HERC)
- HigherEdJobs.com
- Indeed.com
- InsideHigherEd.com
- LinkedIn
- Mid-York Weekly
- NACWA
- naviGATE
- NCAA News
- Norwich Evening Sun
- Oneida Daily Dispatch
- Sherburne News
- Studentaffairs.com
- Syracuse Post Standard
- Utica Observer Dispatch
- Waterville Times
- WomenLeadersinCollegeSports.com
- Other
If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
|
Colgate University
paid time off
May 16, 2025