Scheduler - San Marcos Specialty ENT Audiology

Summary:

Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. Determines financial status and obtain requirements for self-pay patients. Obtain and appropriately routes the orders received from various physician, patients, and Document Delivery. Adhere to high standard of customer service. Schedulers will perform all other duties as assigned to promote efficient and effective operations. Enter all demographic information from patients, physician offices, posting sheets, Document Delivery, etc. when scheduling procedures. Schedulers are the dispositioners for Document Delivery. The schedulers will monitor the documents that are faxed into Document Delivery and are required to disposition them in the appropriate queues for scheduling. Required to email all late addons or changes to schedule to all appropriate parties.

Requirements:

Education/Skills

High school diploma or equivalent preferred. Associate degree preferred with emphasis in health/business related field.

Experience

• One year experience in hospital registration or a comparable position preferred.
• Excellent communication and organizational skills
• Demonstrate excellent customer service skills
• Must be able to follow detailed instructions and perform repetitious tasks
• 45 wpm typing required
• Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required
• Proficient in office automation applications such as Microsoft Office preferred
• Skilled in interpreting and analyzing data
• Ability to read, comprehend and retain information
• Perform mathematical calculations proficiently
• Knowledge of basic medical terminology preferred

Licenses, Registrations, or Certifications

• Healthstream (HLC) modules completed by assigned date.
• Complete Associate Self-evaluation and give to Supervisor by assigned date.
• Maintain licensure or certification without lapse, if required for the position.
• Maintain BCLS/ACLS certification, if required for the position.

Work Type:

Full Time