Program Manager (Remote)

This is a remote role that may only be hired in one of the following locations: AL, AR, CT, DE, IA, ID, IN, KS, KY, LA, ME, MS, NC, NE, NM, NV, OH, OK, OR, PA, RI, SC, SD, UT, VA, VT, WV

This position is responsible for the leadership and management of programs across the Bank. Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders.

A Program Manager at First Citizens is expected to independently plan and lead a program comprised of multiple projects, or a very large-scale project.

Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties.

Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning.

Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives.

Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management

Additional requirements:

• Experience in program management and project management, including coordination of multiple projects, program and individual project schedule management, stakeholder management, financial forecasting and tracking, program and project execution, health assessment and status reporting, and familiarity with the project management lifecycle
• Ability to work with business lines to deliver required program outcomes while managing expectations of diverse stakeholders
• Ability to work with technology teams collaboratively to ensure program success across multiple dependent workstreams

Preferred:

• Banking experience
• Lending experience - Commercial or Retail
• Experience working on large-scale programs
• Proficiency in a project planning tool or tools (Clarity, MS Project, others)
• Experience with oversight of technology disciplines
• PMP and/or PgMP certifications

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits

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