Senior IT Metrics and Reporting Analyst

Job Title:

Location:

What you'll do:

• Identify and Define IT Metrics:Collaborate with stakeholders to identify and define strategic IT metrics that align with business objectives and performance goals.
• Develop Measurement Models:Create robust models and frameworks for measuring and tracking IT metrics over time.
• Reporting and Analysis:Design and implement reporting mechanisms to provide clear and actionable insights to senior management and other stakeholders.
• Data Management:Ensure the accuracy, consistency, and integrity of data used for metrics and reporting.
• Continuous Improvement:Continuously evaluate and refine metrics and reporting processes to enhance their effectiveness and relevance.
• Stakeholder Collaboration:Work closely with IT, finance, and business teams to ensure alignment and integration of metrics with overall business strategies.
• Technology Integration:Leverage advanced analytics tools and technologies to automate and streamline the measurement and reporting processes.
• Lead large complex projects with the expectation of ensuring the business outcomes are achieved. Work to gain a full understanding of how your work connects to the defined project objectives in addition to helping define the work breakdown structure for any activities. Set & meet deadlines for that work, lead discussions with stakeholders and the subject matter experts to gather requirements and review artifacts while working to resolve any issues that impede progress.
• Use deep understanding of Microsoft Office tools, Diagramming Software (e.g. Lucid, Visio, etc.), and/or other appropriate technical tools within a specific domain or functional area on the processes, data analysis, and IT governance.

What you'll need:

• 7+ years of experience in IT metrics, data analysis, or a related field.
• Bachelor's degree in related field required.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and visualization tools (e.g., SQL, Power BI, Tableau).
• Excellent communication and presentation skills.
• Knowledge of IT infrastructure and operations.
• Experience with statistical analysis and predictive modeling is a plus.
• Proven track record of establishing a proactive, constructive dialogue and partnering with professionals internally and externally. Excellent oral and written communication skills, including the ability to effectively communicate with internal staff and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
• Strong attention to detail, adaptability, and flexibility.
• Foster teamwork through a positive attitude and approach.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced in process and data analysis within a specific domain or functional area utilizing demonstrated critical thinking skills.
• Advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation