New

Desktop Support Technician

TEKsystems
$23.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Nevada, Las Vegas
May 09, 2025
Summary Join our dynamic team where we offer a vibrant and exciting work environment. Our resort is renowned for its luxurious accommodations, world-class entertainment, and exceptional customer service. We are seeking a skilled Desktop Support Technician to ensure our IT infrastructure runs smoothly and efficiently. Job Description: Position Overview: The Desktop Support Technician will be responsible for providing technical support to our staff, ensuring the smooth operation of desktop and laptop computers, and managing Windows migration projects. This role requires a proactive individual with strong problem-solving skills and a customer-focused approach. Key Responsibilities: * Provide technical support for desktop and laptop computers, including hardware and software troubleshooting. * Manage and execute Windows migration projects, ensuring minimal disruption to business operations. * Install, configure, and maintain operating systems, software applications, and hardware peripherals. * Assist with network connectivity issues and collaborate with the IT team to resolve complex problems. * Maintain accurate records of IT assets, support requests, and resolutions. * Train and support end-users on new technologies and software applications. * Ensure compliance with IT policies and procedures. * Stay updated with the latest industry trends and technologies to provide innovative solutions. Qualifications: * Proven experience as a Desktop Support Technician or similar role. * Strong knowledge of Windows operating systems and experience with Windows migration projects. * Familiarity with network protocols, hardware, and software troubleshooting. * Excellent problem-solving and communication skills. * Ability to work independently and as part of a team. * Customer-oriented with a focus on delivering high-quality support. * Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Las Vegas,NV. Application Deadline This position is anticipated to close on May 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.