Manager Business Analysis - Optum - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a leader on the Optum Cozeva Operations Team, you will be part of UnitedHealth Group's mission of helping people live healthier lives. As a leader and manager on this team, it will be your role to develop, implement, and monitor the operational processes and structure for a team of market advisors supporting 25+ Optum CDOs leveraging Cozeva as a quality tool of choice for value based quality program to improve quality of care provided to our members and impact STARs rating. In this role, Manager Business Systems Analyst will be responsible as HEDIS SME to drive Supplemental data submissions efforts from Cozeva for multi-payer Optum quality program.

You will be challenged to lead and work collaboratively with your colleagues in analytics and reporting, IT, and other quality operations areas. This role requires a leader with both a strategic and a business operations process mindset. Join us!

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Accountability for the business operational functions of a 25+ Optum Care Delivery Organizations ongoing support for utilization and adoption of Cozeva as a quality tool of choice for various quality workflow focused on assessment, education and support of quality program for patients of Optum care delivery organizations (CDO)
• Lead new development and continuous improvement of standard operating procedures inclusive of process flows, issues logs, auditing programs
• Provide direction, development and support to supervisor level associates and/or Cozeva Operations Business Systems Analyst/Process consultant supporting 25+ Optum CDOs live on Cozeva and being implemented.
• Supplemental data submission reporting for multiple payers, multiple LOB via Cozeva including but not limited to DAV program, Cozeva bridge, Cozeva HPDE and ACO submission
• Build effective metrics and reporting dashboards, in partnership with data scientist team and project management team to track and deliver on KPI in alignment with CQE national strategies
• Analyze and interpret data to identify trends, patterns, opportunities and risks for business partners and facilitate solutioning of these issues in collaboration with Optum CDP team and Cozeva (Vendor)
• Lead planning, coordination and project management for the implementation of new Cozeva enhancements, special projects related to health plan submissions including section 5 roadmap development and DAV program
• Communicate analysis and interpretation to appropriate audience in a concise and professional manner
• Work collaboratively with quality trainers and educators to build educational and training programs to promote excellent customer service for Optum CDOs utilizing Cozeva
• Lead and develop team of business systems analyst/process consultant with culture of continuous improvement and proactive communication to support Optum CDO and multiple stakeholders in matrix organization
• Creation and maintenance of team SOPs, process diagrams, CDO data flow diagrams related to Cozeva inbound and outbound data for data governance
• Performing analysis and serving as business liaisons to understand refine business requirements for Cozeva enhancements, CDP enhancements and other process improvements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of business, finance, or operations management experience
• Management experience, either through direct reporting relationships or through projects
• Expertise with HEDIS and STARs technical specifications and regulatory reporting requirements
• Advanced experience with MS Excel (pivot tables, complex file links)
• Demonstrated process improvement, workflow, benchmarking and / or evaluation of business processes

Preferred Qualifications:

• Advanced skills in Access
• Proven solid written and verbal presentation skills - comfortable communicating with senior leaders
• Proven excellent documentation skills
• Demonstrated ability to prioritize and manage multiple tasks

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.