Inside Sales Representative

Unleash your Potential - Seize your career opportunity now, with Wieland!

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.

Wieland's Cultural Values

Wieland's culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.

We're looking for a highly motivated and result driven Inside Sales Representative. The Inside Sales Representative will be responsible for handling customer requests, including quotations, orders, and communications. Additional tasks include ordering customer-specific inventory, communicating with the Outside Sales team, and working closely with other departments, such as Scheduling, Production and Logistics to ensure customer orders will be delivered on-time and with the utmost professionalism.

This role is located in Warwick, RI and will be fully on-site.

Inside Sales Rep Responsibilities:

Communicate with customers regarding products, prices, lead-times, order status, delivery, etc.
• Achieve designated sales targets, order outcomes and deadlines within schedule
• Perform cost-benefit and needs analysis of existing and/or potential customers
• Complete data entry in the form of order entries and order acknowledgments
• Establish, develop and maintain positive business and customer relationships
• Order pre-material, including production orders and purchase requisitions
• Track inventory, including addressing excess and/or aged inventory
• Review all sales orders and order acknowledgements for accuracy
• Calculate product costs, conversion rates and margins percentage
• Assist in coordinating annual contract implementation
• Coordinate with interconnected departments
• Coordinate with inside/outside sales teams
• Initiate credit and debit notes as needed
• Other Inside Sales tasks as assigned

Inside Sales Rep Qualifications:

• Some college or equivalent. Bachelor's degree preferred.
• 3+ years proven experience in sales, customer service or a related field.
• Understanding of sales and manufacturing industries preferred.
• Experience with Oracle preferred.
• Proficiency with Microsoft Office products
• Proficiency with computers and data entry
• Ability to perform conversions and calculations
• Fluent English language skills, both speaking and writing
• Ability to work under pressure in fast-paced environments
• Ability to prioritize multiple projects and deadlines
• Strong relationship management skills
• Strong attention to detail (critical skill)
• Ability to communicate professionally with customers, coworkers and management
• Ability to work as part of a team and offer assistance to teammates when necessary
• Ability to work flexible hours as required by the position

Joining Wieland's team gives you...

• Benefits - Starting on Day 1! Including Medical, Dental, Vision, Disability, Life & more!
• Retirement Savings - 401(k) contribution + match.
• Work/Life Balance - Paid Vacation & Holidays.
• Growth Opportunities - We have over 8,000+ employees worldwide and 35+ locations in North America alone. Growth opportunities are limitless!
• Wellness Programs - Wieland encourages participation in our unique and personalized approach to wellness, where you are eligible to earn healthcare premium discounts as well as HSA employer contributions based on your status within the program.
• Sustainability- Wieland continues to break ground with eco-friendly solutions and push the barrier in sustainability for future generations.

Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.