Administrative Assistant (Front Desk Reception)

SALARY RANGE

WORK ASSIGNMENT DETAILS

The Department of Health & Human Services is recruiting for a talented Administrative Assistant!

FUNCTION OF THE JOB:

This position provides front desk reception support for the Department of Health and Human Services at the Human Services Center building. This position includes greeting visitors, answering phones, responding to and interacting with the public, as well as serving as a source of information for staff and the public.

SPECIFIC DUTIES OF THE POSITION:

The specific duties of the Waukesha County Department of Health and Human Services (WCDHHS) Administrative Assistant include:

• Answer and transfer calls using a multi-line phone system.
• Provide information and referral to other departments and outside agencies.
• Maintain staff phone list and HHS guide utilizing MS Office program.
• Check in clients and direct to proper area of the building Ability to take payments using an electronic cashiering system.
• Page staff in the building.
• Heavy use of the Outlook calendaring system.
• Troubleshoot office equipment.
• Various mailing projects.
• Follows and adheres to County policies, procedures and federal, state, and local regulations.
• Hours for this position are from 7:45 AM to 4:45 PM.
• Ability to type 40 WPM.
• Performs other duties as apparent or assigned.
• Maintain both the faxes and the HHS email box.

CLASSIFICATION SPECIFICATION

To view the full classification specification for Administrative Assistant click here.

Minimum Training & Experience Requirements
1. High School Diploma or GED.

Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan.

Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.

About Us:
Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?"

Location:
Located in the City of Waukesha, our campus offers an on-site cafe and fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs.

EEO:

Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County.

For further information visit:https://www.waukeshacounty.gov

The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.