New

Care Navigator

Spectraforce Technologies

United States, Texas, Houston

Apr 28, 2025

Title: Care Navigator

Duration: 07 Months

Location: Remote - TX

Shift: 8 am - 5 pm M-F

Hours of operation is 8-6:30 CST pm. We have 4 different shifts:

8:30-5, 9-5:30, 9:30-6, 10:-6:30

Lunch break: 1 hour during training, once assigned shift 30 minutes & 2 15-minute breaks

OT potential - can support other departments

Responsibilities -

Inbound call center, assist and educate Medicaid members on benefits and Services such as PCP Changes, ID Cards and Coordinate transportation and other services.

Candidate Requirements
Education/Certification	High school Diploma or GED.	Preferred: BA in Social Work or Healthcare Mgmt, LVN, CNA, CMA, RT, Pharmacy Tech
Licensure	n/a	Preferred: CHW

Must haves:

good attendance, call center background; worked with MCO insurance

Nice to haves:

background in Service Coordination, and call center experience.