Training Officer, Economic Empowerment

This job posting was opened on 4/23/25. Please note that we will be prioritizing candidates who are current IRC (and recently employed by IRC) staff before other applicants. If necessary, we will extend the opportunity to external candidates.

IRC Summary:

The IRC's Program Excellence (PE) department works to create opportunities for refugees and other vulnerable migrants to survive and thrive in America. IRC's US Programs serves more than 200,000 individuals each year, among them 18,000 newly arrived refugees, through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.

Economic Empowerment is a core sector of IRC's PE that works to develop, protect, and improve the livelihoods and financial security of all clients served. Programs are aimed at developing the knowledge, income, and assets of all clients served. Program areas include financial literacy and credit-building; career development, vocational training and employment services; asset development and incentivized savings; micro-lending and microenterprise development. The IRC has launched a subsidiary non-profit, the IRC's Center for Economic Empowerment (CEO), to provide financial services as a community development financial institution in partnership with IRC's EE programming. Technical support for the Economic Empowerment sector is provided through the PE Unit,which supports program quality, development and evaluation for IRC's Programs.

Job Overview:

The Training Officer, Economic Empowerment provides training and technical support to IRC's Economic Empowerment (EE) programs in US cities and, primarily, to external stakeholders engaging in training and TA. The Training Officer is responsible for helping RAI field offices identify opportunities and build and monitor sustainable, cost-effective programs and services that promote client's economic empowerment and self-reliance. PE provides a great deal of external training and capacity building through external contracts and grants. A focus in this position will be financial coach training both virtually and in-person. PE has embraced a "bundled services" approach to economic empowerment programming, and the Technical Advisor will promote the successful adoption of this model and integration of EE programs with other core sector services throughout the network. The Training Officer will ensure that RAI develops efficient, sustainable, evidence-based program models, and helps the IRC increase the scope of its Economic Empowerment programs.

Major Responsibilities:

Training & Technical Support

• Lead strategy for development of Economic Empowerment's training and technical assistance materials, including webinars, self-paced e-learning, online certificate courses, etc.
  • Oversee provision of consultation, guidance, and recommended resources in response to questions and technical assistance requests.
  • Oversee development of relevant learning resources such as information guides, blog posts, podcasts, videos, etc.
• Develop and deliver training related to designated area of expertise, to include webinars, self-paced e-learning, online certificate courses, etc.
• Provide consultation, guidance, and recommended resources in response to questions and technical assistance requests.
• Lead development of relevant learning resources such as information guides, blog posts, podcasts, videos, etc.
• Coordinate delivery of technical training on EE program topics.
• Ensure that EE programs are technically sound and of the highest quality.
• Provide remote and on-site technical support and assistance in the design, development, implementation, monitoring and evaluation ofEEprogramming.
• Develop and adapt tools, policy and curriculum to support standard program delivery.
• Establish best practices and develop resources to support replication of successful financial education, asset development, credit-building, micro-lending and microenterprise and related services.
• Develop tool kits, trainings, and other resources to support the development and enhancement of EE programs and services, including adoption of the bundled services model.
• Leverage internal and external technical resources to expand IRC capacity.
• Support and enrich an active Community of Practice on financial education and counseling.
• Monitor and report to RAI senior management on the successes and challenges of EE program.

Assessment & Evaluation

• Ensure economic empowerment methodologies are evidence-based.
• Coordinate tracking, compilation and analysis of key indicators and outcomes for economic wellbeing.
• Adapt and develop evidence-based tools for measurement and assessments of EE programs.
• Contribute new evidence, ideas and analysis to promote program impact and cost-effectiveness.
• Identify and share best practices across the network and with external partners.

KEY WORKING RELATIONSHIPS

Position reports to:Senior Director, Economic Empowerment

The Training Officer maintains close working relationships with program managers, technical staff in the field offices, and staff in the PE unit. The Senior Trainer is also expected to develop and maintain external relationships with service providers and research institutions across the country.

Requirements:

• Bachelor's degree in Business, Finance, Community Development or related fieldsrequired or similar work experience;
• Approved financial coach trainer by CNM Ingenuity;
• Minimum of four years of experience with progressive responsibility in economic programming at the community level;
• Demonstrated expertise in program design, monitoring and evaluation, with the ability to turn concepts and strategy into measurable action;
• Demonstrated understanding of financial education, career development, asset development micro-lending or related programs, ideally within the context of serving low-income immigrant and refugee communities;
• Excellent communication, teambuilding and interpersonal skills;
• Ability to think strategically and creatively;
• Strong organizational skills with ability to juggle multiple tasks, set priorities, effectively manage time and meet deadlines, and proven ability to work under pressure.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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