Global Solution Architect

World leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3,6 million customers and patients. Oxygen, nitrogen and hydrogen have been at the core of the company's activities since its creation in 1902. Air Liquide's ambition is to be the leader in its industry, delivering long-term performance and acting responsibly.

IT Infrastructure Impact Assessment

The GIO Project Solution Architect is responsible for the overall IT infrastructure impact assessment process and supports Digital Delivery Services (DDS) Enterprise Architects and GIO Demand Managers in ensuring that the infrastructure impacts on projects and initiatives are identified early in the project life cycle. This process includes the following:

• reviewing high level requirements with Digital Delivery Services (DDS) management and project managers

• provide an initial assessment of GIO impacts for all demands and projects to facilitate effective demand triage and project assignment

• collaborating with DDS Architects to ensure a full understanding of the project requirements and potential IT infrastructure impacts

• ensuring GIO representation in project architecture reviews (preliminary, summary and follow up)

• communicating upcoming projects with GIO infrastructure impacts to GIO stakeholders

• collaborating with GIO teams for all project gate reviews and following up on GIO Gate deliverables (ensuring project documentation includes infrastructure components

• providing recommendations for Gate approval and attending all project gate review meetings - representing the infrastructure team

GIO Project Design and Delivery

Following the initial GIO impact assessment, the GIO Project Solution Architect is responsible for ensuring that GIO infrastructure solutions proposed are in line with project requirements (timeline and scope) and communicates these impacts to key GIO stakeholders through the following activities:

• ensuring that requirements are clearly defined and communicated to GIO teams for technical solutioning

• facilitating GIO technical solutioning sessions with GIO Service Line Directors, Service Managers and Demand Managers

• ensuring that GIO infrastructure solutions are documented (through an IT Infrastructure Solution Design document) with clear deliverables and timelines

• assessing GIO demand coordination and/or project management requirements and, working with the GIO Demand Manager, and PMO Lead, ensures an effective resourcing model for demands and projects

• supporting GIO and Customer projects that are in execution that have adjustments in their scope that may impact GIO by leading the assessment of the requirements and subsequent technical solutioning (including estimates, scheduling and documentation updates).

GIO Project Design and Delivery Governance

Liaising with the GIO Demand Manager and GIO PMO Lead, the GIO Project Solution Architect is responsible for developing and maintaining a solid approach to providing timelines, deliverables and estimates to DDS Management and Project Managers. This process includes:

• collaborating with IT PMO's to ensure alignment to existing project governance activities and deliverables

• reporting, supporting and following up on GIO multi-service line demands (in project Phase 1 or Phase 2) that are in a "heightened" (at risk for not meeting commitments), or "escalated" (not meeting commitments) to GIO Americas PMO.

GIO Global Architecture Alignment

Liaising with the Global GIO Architecture team, the GIO Project Solution Architect is responsible for ensuring that the Global Architecture team is kept informed of all projects in the Americas that have GIO infrastructure impacts. This process includes:

• providing regular updates of upcoming projects (focusing on GIO requirements) to the Global Architecture team

• participating in global architecture evolution meetings

• maintaining a strong understanding of future trends in the IT field and being actively involved in the global architecture community

• maintaining strong relationships with GIO Americas Solution Architects and providing recommendations based on current trends and future global architecture evolution plans

• being a conduit of information on business requirements and trends to the global architecture team

• development and maintenance of the GIO Americas Architecture roadmap that is in line with the Global Architecture roadmap

• Bachelor's degree in Computer Science, Management Information Systems or other relevant area (or equivalent experience)

• 5 - 7 years experience in IT (i.e. Solution Architect, Enterprise Architecture, Network Architecture, Cloud Architecture etc.)

• Fluency in English and in French.

• Experience in a multicultural environment is an asset.

• Previous experience managing projects involving integrations, infrastructure or complex technical landscapes

• Strong knowledge of customers (business, culture, needs).

• Good knowledge of ITIL.

• Familiar with the latest technologies, trends, standards, products, and applicability .

• Technical background, good grasp of IT Infrastructure solutions (Networking, Data/Cloud, Computing, etc, ...).

• Advanced proficiency in GSuite (Docs, Sheets, Slides)

• Experience with ITSM, preferably ServiceNow.

• Strong knowledge of products / service sold

• Ability to communicate with all levels of Management in order to gather required data in a timely manner as well as present relevant information when required.

• Works safely and complies with Air Liquide policies and procedures.

• Ability to effectively manage crisis situations and work in high pressure environments.

• Ability to deal with changing environments.

• Ability to work autonomously, in a remote environment within a matrix organization of a large multinational company.

• Ability to function in a team environment with extensive flexibility and limited supervision; must be a driven self-motivator.

• Analytical and solutions oriented with the ability to solve complex problems, providing detailed insight, constructive criticism

• Ability to lead technical discussions with customers and internal teams, status meetings and briefing sessions.

• Demonstrated ability to communicate effectively and confidently at all levels (i.e. in detail with technical teams and present summaries with senior management)

• Demonstrated evidence of influencing positive change within your environment and implementing service delivery metrics and reporting capabilities

• Ability to promote teamwork and a cooperative work environment.

• Customer and Service Oriented;

• Strong listening and dialogue skills to understand needs and problems encountered by users

• Proven interpersonal, analytical, presentation, communication, and organizational skills

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.