Total Rewards Analyst

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

TOTAL REWARDS ANALYST

As a Total Rewards Analyst, you will thrive in a dynamic environment where your analytical skills and expertise in retirement benefits will drive growth and innovation. This role offers a unique opportunity to assist in the design, implementation, and management of our benefit and compensation programs, while also developing HRIS processes to support these initiatives. You will play a crucial part in crafting strategies that align our retirement, health and welfare, compensation, and HRIS processes, ensuring they are effectively operationalized and communicated across the organization.

ESSENTIAL JOB DUTIES

• Benefits:
  • Support the design, communication, and administration of employee benefits programs (health, retirement, wellness, etc.).
  • Identify and resolve benefit-related issues using technology and process improvements.
  • Interpret/review/update benefits policies and procedures to ensure standardization, legal compliance and improved efficiency.
  • Lead and support compliance activities including 1095/1094-C, 5500 filings, SARs, non-discrimination testing, and annual audits.
  • Collaborate with vendors and internal stakeholders to streamline benefit operations and ensure legal compliance.
• HRIS
  • Serve as a key contributor to the design, configuration, and maintenance of Workday processes related to benefits and compensation (e.g., open enrollment, merit, incentive plans).
  • Partner with HR, IT, and external vendors to implement system enhancements that improve employee experience and operational efficiency.
  • Use system data to identify trends, troubleshoot issues, and recommend technology-driven solutions.
  • Ensure data integrity and support regular audits of HRIS data related to benefits and compensation.

• Compensation:
  • Maintain salary ranges in Workday
  • Learn and support the annual processing of the short-term and long-term incentive plan calculations and payments.

• Reporting and Analytics:
  • Prepare detailed reports, presentations, and dashboards that provide insights into total reward programs
  • Analyze the impact of total rewards programs on employee engagement, retention, and overall satisfaction.

• Collaboration and Communication:
  • Work closely with HR Business Partners, recruiting teams, and management to ensure competitive and effective total reward strategies.
  • Communicate total rewards information to employees to increase understanding and engagement.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Business Administration, Finance, Accounting, Economics, or a related field
• 5+ years of experience in employee benefits.
• Demonstrated ability to identify issues, develop solutions, and see them through to resolution
• Strong desire to learn new areas
• System thinking
• Experience with HRIS systems like Workday, or similar platforms is a must
• Understanding of relevant benefits/compensation regulations
• Excellent attention to detail
• Strong analytical skills with the ability to identify, analyze, and resolve issues based on the data or available information
• Excellent written and oral communication skills required

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

• Family members cannot result in a supervisor/subordinate reporting relationship
• Family members cannot work in the same department.