Director Prospect Strategy

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Director of Prospect Development at Children's Hospital Colorado Foundation (Foundation) is responsible for maximizing the fundraising performance of the Foundation. The person in this role will collaborate across the Foundation to ensure a robust pipeline of prospects, provide data-driven insights, analyses, and interpretations to inform fundraising strategies, and to inform decision-making that contributes to the strategic objectives of the Foundation. This position reports directly to the Vice President, Operations in the Foundation.

Department Name: CHCHS Foundation
Job Status: Full time, 40 hours per week.
Shift: Days, Monday to Friday 8am to 5pm.

Required 50% in office (we do not classify hybrid for this role)

• Bachelor's Degree from an accredited college or university.
• Five years' experience leading a department or group of professional employees.
• Experience in prospect development, research, portfolio management, data science, modeling, and/or analytics
• Working knowledge of resources available for prospect research, including iWave, Lexis Nexus, Relationship Science, etc.
• High proficiency and familiarity with database and CRM systems, (the Foundation presently uses Blackbaud CRM)
• Demonstrated experience in synthesizing multiple sources of quantitative and qualitative data and providing effective analysis, evaluation, and data visualization.
• Ability to translate this information from data analyses into reports and presentations.
• A working leader who is both visionary and able to direct and undertake the tactical work required to achieve goals.
• Strong analytical, problem-solving and research skills.
• Exceptional communication skills, including ability to collaborate effectively across departments.
• Demonstrated ability to manage teams and systems in both in-person and virtual environments.
• Commitment to the highest standard of ethical and professional conduct, including the ability to handle confidential and sensitive information with integrity, maturity and exceptional judgement.
• Exceptional writing skills, strong oral communication and group presentation skills.
• Exceptional organizational and multi-tasking skills.

PREFERRED QUALIFICATIONS:
*Experience in a healthcare fundraising environment that raises major gifts (>$50K)
*Experience in a matrix structure where there are multiple, competing priorities, and close collaboration is necessary.
*Proficiency and/or certifications in data mining, statistical techniques, data manipulation, and visualization/reporting techniques.

• Develop, oversee, and manage a comprehensive prospect development program that supports qualification, cultivation, and solicitation activities.
• Manage, implement, and ensure compliance with prospect management guidelines and standard procedures.
• Identify, evaluate, and propose investments in tools and platforms that help to grow and enhance Foundation's pipeline development.
• Collaborate with internal partners to provide both proactive and reactive qualitative and quantitative analyses of pipeline activities, including donor journeys and models.
• Collaborate with Development Services department on database administration to support effective reporting and data analysis.
• Continue to evaluate and refine current revenue streams and identify, evaluate, develop, and implement new revenue streams.
• Partner with business intelligence/data analysts, and Development Services business unit to leverage data and technology to enhance prospect development across the Foundation.
• Develop and manage data and activation strategy for third-party modeling scores.
• Oversee management of systematic prospect management process to track and evaluate progress of donor engagement and solicitation.
• Develop and direct processes for portfolio management and regular portfolio reviews.
• Ensure optimization of prospect giving by developing collaborative processes that ensure collaboration and open communication between departments and workgroups.
• Establish prospect pipeline guidelines and workflows that ensure a steady flow of new prospects while collaborating with portfolio managers to move prospects through the donor cycle.
• Identify, develop, manage, and evaluate qualified pool of prospects for lead annual, major, leadership, principal, and planned gifts.
• Collaborate on strategies for principal giving prospects to identify and plan for next steps and interactions.
• Provide quality assurance and training on best practices in portfolio management, prospect management, documentation and research strategies.
• Manage assignment reassignment of prospects to ensure prospects are moved successfully through the fundraising cycle.
• Oversee a program of quality prospect research to support cultivation, and qualification/solicitation interactions of front-line fundraising staff.
• Create systems that allow research to be timely, visible and actionable to prospect managers.
• Manage processes for proactive and reactive research needs that support fundraising efforts.
  Collaborate with Development Services team to optimize use of fundraising systems and data to improving fundraising outcomes.
• Identify new tools and methods to continuously improve research capabilities.
• Manage the Foundation's ethical standards for prospect research and demonstrate commitment to the highest standards for ethical and professional conduct.
  Hires, leads, mentors and develops a staff of prospect development professionals.
• Develops, manages, and leads prospect development training for all Foundation team members.
• Determine priorities and prepare an annual workplan that supports achievement of Foundation-wide objectives and revenue goals.
• Prepares and manages annual budget for Prospect Development that supports the proposed work plan.
• Ensure operational excellence and project alignment between business units across the Foundation.
• Member of Foundation's Leadership Cabinet
• Member of Foundation's Fundraising Cabinet
• Member of Operations Strategy Group
• Member of Data Governance Advisory Group
• Serve or lead advisory groups, work groups and task forces as requested

The supervisor will oversee at least one or more direct reports who are hired and paid Foundation team members and is responsible for:

• Creating and managing workflows
• Recruitment and training of new hires
• Creating and monitoring work schedules and payroll expectations
• Evaluating performance and providing two-way continuous feedback opportunities
• Supporting training and career development conversations with direct reports
• Providing guidance and cascading information for workplace navigation with policies and procedures
• Creating and leading meaningful team member recognition and employee engagement
  
  

Foundation supervisors will participate and pro-actively contribute, and attend scheduled, assigned, and required training sessions.

CORE COMPETENCIES:

1. Leadership - Strong ability to lead change and solve; ability to understand and navigate the complexities of non-profit business and the operational strategic landscape connected to the people and the vision.
2. Inclusive Decision-Making - Securing and comparing information from multiple sources to identify business issues and committing to an action that offers the greatest benefit to the Foundation.
3. Delegation - Knows how to assign tasks appropriately and ensuring team members are equipped to handle them.
4. Professionalism - Represents the Foundation as a qualified, confident, and respectful team member: display confidence and ability needed with internal and external interactions.
5. Communication - Conveys data and other information in ways that are clear and concise; connecting information to and with individuals or groups in an engaging manner that supports action; uses active listening to learn and share ideas.
6. Critical Thinking - Is able to anticipate needs and apply discernment with a self-led approach to solution-based ideas; using information gathered and thoughtful process.
7. Teamwork and Collaboration - Works effectively with colleagues, adapts to group dynamics, and prioritizes collective success over individual achievements.
8. Project Management - Employs strong organizational skills to manage multiple projects, coordinate project contributors, establish priorities, set schedules, and meet and prioritize multiple deadlines: using strategic approach with related PM tools to navigation and track to goal (with minimal supervision).
9. Adaptability - Remains flexible and open to change in a dynamic work environment.
10. Emotional Intelligence - Understands and managing one's own emotions while empathizing with others.

Ability to Perform Essential Functions of the Job

*Audio-Visual: Color Discrimination - Good
*Audio-Visual: Depth Perception - Good
*Audio-Visual: Near Vision: Good
*Audio-Visual: Far Vision: Good
*Audio Visual: Hearing: Good
*Motion: Bend: Up to 1/2 of the time
*Motion: Reach up to 1/2 of the time
*Motion: Carry up to 1/3 of the time
*Motion: Pull up to 1/3 of the time
*Motion: Push up to 1/3 of the time
*Weight Lifted/Force Exerted: Up to 10 lbs. 1/2 of the time
*General Activity: Stand/Walk up to 4hrs or more per day
*General Activity: Sit/Stationary up to 4hrs or more per day
*Use of hands/feet: Precise Motion Function (or fine manipulation)
*Exposure: Exposure to blood/body fluid: Rarely
*Exposure: Exposure to extreme cold/heat: Rarely
*Exposure: Exposure to infectious disease: Rarely
*Mental and Emotional Requirements: Manages stress appropriately
*Mental and Emotional Requirements: Works with others effectively
*Mental and Emotional Requirements: Handles multiple priorities
*Mental and Emotional Requirements: Independent discretion/decision making.
*Mental and Emotional Requirements: Makes decisions under pressure.
*Mental Stress: multi-tasking, meeting deadlines, prioritizing

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development resources to help you advance and grow.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.