AV Event Support Technician

Macquarie Global Services
United States, New York, New York
125 West 55th Street (Show on map)
Apr 22, 2025
This is an exciting opportunity to join a client-focused AV technology team, to play a role in ensuring the successful delivery and operations of AV solutions across the region. Comradery and support for each other is a at the core of our team character At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? Press space or enter keys to toggle section visibility You'll be supporting clients with all of their AV needs, performing daily meeting room health checks, providing break-fix support for AV equipment, and providing assistance to Guest Relations for Macquarie Group client and senior management events. In addition, you'll support logging of support issues in client tracking systems, provide basic user training, and assist with event setup and operating. What you offer Press space or enter keys to toggle section visibility Knowledge of audio and video systems such as Cisco/Webex, Zoom, Crestron, Polycom, MS Teams Customer obsessed and experience focused Understanding of audio-visual testing methodologies and quality assurance Able to document procedures, operating models, manuals/instructions, and troubleshooting records Strong communication and stakeholder management skills. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Technology Press space or enter keys to toggle section visibility Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions. Our commitment to diversity, equity and inclusion Press space or enter keys to toggle section visibility We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie provides equal opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Our aim is to provide reasonable accommodations to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know during the application process.