MS Teams Subject Matter Expert

IS Service Owner

In this role, You will play a key role in strengthening our Global IS team, supporting Microsoft Office365 service. Reporting to Office365 operation Lead, you will be part of a team responsible for applying broad IS technology knowledge on MS Teams and expertise to support global business needs and help solve challenging topics
The work model for the role is #LI-Hybrid
This role is contributing to the IS Services in Bangalore Location.
You will be mainly accountable for:
* Executing IS activities within all IS process domains, especially within "build and run" to support global business needs.
* Identifying, proposing and implementing Microsoft Teams service. MS Teams app's on boarding and providing required support to Teams app's accessibility to business with stringent permissions.
* Expertise in MS Teams apps administrative tasks
* Implement, Execute and support with configurations and integrations of different platforms into MS Teams making as a single collaboration entity.
* Manage, support and guide the business users on Viva Engage Administrative activities like Bulk upload of users, generating analytical reports through API's and using PowerShell script to overcome UI limitations.
* Sharing expert knowledge to stakeholder users on their queries and providing workarounds incase of tool limitations w.r.t MS Teams and Viva Engage.

• Bachelor's degree in information technology.
• More than 3 years of experience in IT service operation working as IS Specialist with Microsoft office365 service.
• Sound knowledge of Microsoft Office365, Teams, Active Directory, Windows server and PowerShell.
• Knowledge of IT service management (ITIL certification is a plus)
• Ability to work independently and manage multiple demands on time, in cross-functional, virtual and international teams.
• A collaborative, solutions- and customer-service-oriented approach and strong communication skills.
• Fluency in spoken and written English.

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
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